Pilot Travel Center

4.3
1311 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in South Bay, FL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
210 US-27, South Bay, FL
33493, United States

Hours

Reviews

4.3
1,311 reviews
5 stars
807
4 stars
288
3 stars
108
2 stars
48
1 star
60

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restrooms, store, and overall facility.

Customer Service

While some staff were noted for their friendliness and helpfulness, there were several reports of unprofessional behavior from certain employees.

Food Quality

Feedback on food quality was mixed, with some customers expressing disappointment in the freshness and variety, while others enjoyed the offerings.

Parking Issues

Several reviews highlighted difficulties with parking, especially for larger vehicles like trucks and RVs.

Shower Facilities

The shower facilities received mixed reviews, with some customers noting cleanliness issues and others appreciating the availability.
  • CL
    Christina lovelife
    Oct 12, 2025
    5.0
    Good customer service good breakfast recommended please
  • TT
    TheShrek2851
    Oct 7, 2025
    1.0
    Drivers don't waste your time coming here. Went to take a shower while in the shower they paged over the intercom that my truck needed to be moved . No I was not parked on the fuel island. I called the store to ask if I could finish my shower before I moved. Someone answered the phone then says hold and hung up on me. Wasted a shower because some lazy employee couldn't take 30 seconds to talk.
  • RM
    Robert Morse
    Oct 2, 2025
    1.0
    I'm a truck driver and I am never spending a dime on PJ Fresh food ever again! This is what I got. And I only paid it because I was super hungry. No sides comes with it. Just the chicken. Very disappointed. I will only go to LOVES TRAVEL PLAZA FROM NOW ON FOR FUEL AND FOOD. PILOT FLYING J YOU ARW PERMANENTLY BANNED FROM MY WALLET!!!
  • PC
    Promising charley
    Sep 25, 2025
    2.0
    We were in line to make a purchase when a cashier named Richard, at another register, called us over. As soon as we approached, he turned his back to us and began chatting with a coworker behind the counter. We stood there waiting for a couple of minutes before giving up and returning to the original line. After he finished his conversation, he called us back over again. When I told him we had already been there once, he became defensive and insisted he wasn’t ignoring us, just passing along a message to his coworker. He offered no apology and came across as dismissive. Thankfully, Ted — the cashier who ended up ringing us up — was polite and genuinely apologetic, which made a difference. After leaving, another customer even commented that Richard “is always like that,” so it seems this wasn’t an isolated incident. Everything else about the store was fine, but that interaction was unprofessional and frustrating.
  • TD
    Theodore Davis
    Sep 24, 2025
    4.0
    Bring back the bacon and sausages on the breakfast menu. Not sure why they did away with it in the first place.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.