Tommy's Express® Car Wash

Reviews

• TT

  Turina

  1 day ago
  1.0
  Just moved here and tried out the car wash app. And because I've been dealing with Dr visits with my daughter, moving here, and court stuff I was charged another month on the app. When I asked for a refund so I could buy my daughter diapers I was told I should have known it would be taken out. My bad for having a lot going on in my life that I didn't keep track of a car wash payment I got to try out.
• LA

  Levis Antonio Méndez Abeledo

  4 days ago
  5.0
  Excelente atención por parte de los asociados, especialmente el joven que se encontraba en el patio ( creo que su nombre es Eric) muy atento a las necesidades de los clientes. Mis felicitaciones para el.
• KK

  krisl740

  Apr 20, 2026
  1.0
  I can't stand this car wash! Every time I pull up to the lane I have to wait for the teenagers inside who aren't pay attention, roofing with each other, or on their phones, and they take what feels like forever to let me in. 1-3 other cars go in even though I arrived 1st. I just want a quick wash in the morning on the way to work. Today I reversed out of the lane because i got impatient waiting. Nobody wants to wait for you to type in my license plate etc. While others are getting atmitted no problem while i sitting waiting with my finger in my nose. I don't know what takes so long to admit me into the car wash even though I have a membership. The wash knocked off my door trim in December and I left a previous 3 star review to with the responded asking me to call then gave me the run around asking me to come in and speak to a manager for a 1 month free. I never did because who wants to go through all that. I'm taking my membership to Coastal down Fruitville. I'm posting my door trim photo and you can keep the 1 star review because I'm not changing it. Im canceling my membership.
• JJ

  Jett923

  Apr 10, 2026
  5.0
  This is the first time I took my vehicle through Tommy’s Express Car Wash for the Works package. My vehicle hadn’t been washed in several weeks so I wasn’t sure how it would turn out after one drive-through the wash, and it looks amazing. Highly recommended. And thank you for the glass cleaner kit Manu G.
• LE

  Luke Robinson, EA

  Apr 8, 2026
  1.0
  Extremely dishonest establishment. I had cancelled my description because it became too expensive. I used a free month card they gave me. In the fine print, of course, that constituted “restarting” my subscription. I was automatically charged $47 after my free month ended. I didn’t use any washes after I was charged. The assistant manager was unhelpful. Refused to refund. He called his regional manager, who also refused to refund. It’s their “policy” to dishonestly charge people, and refuse to refund even if their services haven’t been used. I’m going to submit a BBB complaint, contact the attorney general of Florida, and do whatever else is legal to hold a scammy business like this accountable. If anyone else has had this experience, I’d encourage them to do the same.

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