Upman's Towing Service

3.5
320 reviews

About

Towing Service Station
Upman's wrecker service is a full service towing company. We are a company you can count on being there for you when you experience difficult times with your vehicle. We are fully licensed and insured to protect you and your vehicle in case of an u

Location

Upman's Towing Service
2175 12th St, Sarasota, FL
34237, United States

Hours

Reviews

3.5
320 reviews
5 stars
182
4 stars
15
3 stars
9
2 stars
9
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some drivers are praised for their professionalism and kindness, others report rudeness and unprofessional behavior from both drivers and office staff.

Response Time

Many customers commend the quick response times of the towing service, with several noting that drivers arrived much sooner than expected.

Vehicle Damage

There are multiple reports of vehicles being damaged during towing, leading to significant dissatisfaction among customers.

Pricing Issues

Several reviews mention high fees and cash-only payment policies, with accusations of price gouging and lack of transparency.

Driver Conduct

While some drivers are described as courteous and professional, others have been reported as rude or reckless, raising concerns about overall driver behavior.
  • LS
    Ludmila Swerzbin
    1 day ago
    1.0
    No one returned my calls on one of the phone numbers. Then I dialled 800 number and the man answered. I started ordering a towing service when he suddenly hanged up. I called again and again, but he didn’t respond. Very rude and disrespectful.
  • BO
    Brendan O'Connor
    6 days ago
    5.0
    I had an outstanding experience with Upman Towing today. Chad, my driver, was exceptional from start to finish. He was professional, on time, and clearly an expert at what he does. He communicated every step of the way, handled my vehicle with real care, and genuinely made me feel like I was in good hands. It’s rare to find someone who takes this much pride in their work, and it really showed. Because of Chad and the level of service I received, Upman Towing is now my go-to any time I need towing or roadside help (which I hope isn’t too often, lol). Highly recommended!
  • RN
    robin nelson
    Nov 15, 2025
    5.0
    Met Chad this morning what a nice guy. Very professional & did a Great job & showed up in a Timely manner Thank you!
  • MO
    Mario Ortega
    Nov 8, 2025
    1.0
    Very rude people. Better find a diferent toe company called about a tow and felt like they're doing me a favor, when I'm paying. They never get business from me.
  • JM
    Jomy M
    Oct 18, 2025
    5.0
    My car died on me and I needed to take it to a local shop to replace the battery. Chad the tow truck driver came and helped diagnose the issue and told me it was the alternator, so he patiently waited while I was researching mechanics who can fix it on a Saturday. He was a very courteous and friendly person and provided a comfortable ride to the mechanic shop. I highly recommend Upman services.

Frequently Asked Questions About Upman's Towing Service

What services does Upman's Towing Service offer?

Upman's Towing Service offers light, medium, and heavy duty towing, 24-hour emergency roadside assistance, and buys junk cars.

Are Upman's Towing Service's towing services available 24/7?

Yes, they provide 24-hour, 7-days-a-week towing and emergency roadside service.