Goodyear Auto Service

Reviews

• CE

  Cory Elliott

  Oct 27, 2025
  1.0
  Goodyear Tire & Service – Clark Road, Sarasota, FL I brought my car in at 8:30 AM for a simple tire install under warranty—the tire was already off the vehicle. What should have taken 30 minutes turned into a five-hour nightmare. Two technicians, Trentin Wilhelm and Van Castillo, worked on it. One of them even had a cast on, which might explain part of the delay, but there was no urgency, no communication, and no respect for my time. It took them more than 30 minutes just to write the ticket. Joe walked out three times trying to get the mileage while Justin Anderson, the service advisor, tried to hold things together. By 1 PM, the car still wasn’t done. I had a paid job in Tampa I was now missing—$450 lost income. When I asked for an update, Manager Thomas Busch actually said, “Sometimes working on cars doesn’t work.” Meanwhile, one employee sat in the lobby on his phone while three others stood around my car doing nothing. When the job was finally finished, the car was still sitting on the lift. I had to tell them to bring it down. Then, during checkout, they added a $200 ‘MaxLife’ charge I never approved. When I told them I didn’t want it, they charged it anyway. After arguing, they finally realized my warranty covered installation—yet still hit me with a $7 fee. To top it off, when I got in my car, the low-tire-pressure light was still on. After five hours in their shop, the work was incomplete, I lost an entire job, and I left paying for something I shouldn’t have been charged for in the first place. I rarely write reviews, but this one needs to be heard. The Clark Road Goodyear in Sarasota is completely disorganized, unprofessional, and poorly managed. If I could give negative stars, I would. Goodyear’s name used to mean quality—this location is the exact opposite. Ten thumbs down.
• MT

  Matt Talbot

  Sep 23, 2025
  5.0
  Thomas was beyond helpful in procuring and installing tires on my company fleet vehicle. He solved my emergency within 24 hours and I could NOT be more thankful for his kindness and expertise.
• EP

  Emily Piazzisi

  Sep 20, 2025
  5.0
  Thomas and Trenton did a phenomenal job helping me get my tire replaced today! Called with emergency flat, confirmed over the phone what tire I needed, and had it fixed in less than an hour. Thomas was particularly helpful And did an excellent job multitasking when many customers demanded his attention. Even with high volume, customer service was excellent and business seem to be operating efficiently. I will absolutely be coming here again If I have an auto emergency! Thank you!
• RL

  Ronald Lee

  Sep 10, 2025
  5.0
  At this location the management was wonderful as well as for the technicians. Both of my vehicles were in massive work needed especially motor mounts/sway bar and struts along with new tires I'm impressed with the work done and prices. With no up sales not needed well worth it.
• JS

  J S

  Aug 23, 2025
  5.0
  This Goodyear store is by far the best I've ever been to. They have been servicing both my personal car and business car for over 3 years. The guys are outstanding. Very professional and personable at the same time. I would highly recommend this store

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