Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude interactions and poor management.
Service Quality
Customers appreciated the quick and efficient service, but there were complaints about upselling and incorrect assessments of tire conditions.
Management Issues
Several reviews highlighted issues with management, including poor communication and lack of accountability for mistakes.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling some charges were excessive or unjustified.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, particularly with specific staff members who went above and beyond.
BD
Barry Demchak
5 days ago
5.0
I came to this Goodyear with a battery that was failing before the warranty was up. Manager Q didn't have any appointments for a few days, but managed to squeeze me in pretty quickly. I so appreciate this, as the battery would soon not start the car and I'd be stranded. Since then, the car starts fine and I'm off to the races. Thanks, Q! (I'll be back, as I've recently moved into the neighborhood -- good to have reliable service.)
RS
Richard Small
5 days ago
1.0
Got two tires and an oil change. The oil change was almost a full quarter low. Obviously they assumed my cars amount. The tire had an obvious imperfection on the outer wall. I pointed it out and was told I did it
JT
Jess Tav
Dec 27, 2025
1.0
Got a Christmas gift of new tires and booked the job to be done at Good year on cattleman. Worse display of customer service from a “ manager “ piece of advice- he needs to be hidden in the back non customer facing environment with his terrible attitude. Booked the appt to get a call to reschedule due to being understaff and I can totally see WHY. I come on Christmas Eve cause that was the earliest next booking, Asian dude scoffs and goes “ your appt was yesterday at 10am” I said there’s no way it would be at 10 when I’m at work at that time. He goes nope, I know what I said, clearly you do not. My partner overheard the appt time and confirmed ) The gentlemen here today are so much more pleasant & one of them should be the manager of this place. The one Star is for the initial interaction, Goodluck at keeping staff!
MK
Meg Kaminski
Dec 23, 2025
1.0
Always had great service at this location with previous management. Recently, went in when tire pressure light was on and was told the tire was not repairable. They said four nails were in the tire. They quoted a ridiculous price for a new tire so I left. Another local tire company looked at the tire. NO NAILS OR DAMAGE. Stay away from this store.
LL
Lenny Long
Nov 4, 2025
5.0
GJ and the guys at Goodyear always take care of our cars, very happy with the service
Frequently Asked Questions About Goodyear Auto Service
What type of services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services.
What are the operating hours of Goodyear Auto Service?
The center operates Monday through Saturday from 7:30 AM to 6:30 PM and is closed on Sundays. Holiday hours vary, with some holidays closed and others open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup services.
Where is Goodyear Auto Service located?
It is located at 3481 Cattlemen Road, Sarasota, FL 34232-6031, USA.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible to people with disabilities?
Yes, it features wheelchair accessible entrances and restrooms.
Can I make an appointment online for Goodyear Auto Service?
Yes, appointments can be made online via their reservation website.
What nearby medical services can I visit before or after my visit to Goodyear Auto Service?
Nearby medical services include Sarasota Neurology, Sarasota Ketamine Clinic, and Quest Diagnostics, which might be convenient for customers visiting the area.
Are there any nearby financial services to Goodyear Auto Service?
Yes, Floridacentral Credit Union is close by, which could be useful for customers who need financial services during their visit.
What other types of nearby services or businesses are close to Goodyear Auto Service?
Nearby you can find various medical specialists, radiology and lab testing centers, a church, and real estate services which might interest customers in the area.