Need a rental car in Sarasota, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Sarasota location today.
While many customers praised the staff for being friendly and helpful, there were numerous complaints about rudeness and unprofessional behavior from certain employees.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including last-minute cancellations and not having reserved cars ready.
Cleanliness
There were mixed reviews regarding the cleanliness of the vehicles, with some customers reporting dirty cars upon pickup.
Staffing Issues
Many customers noted that the location appeared understaffed, leading to long wait times and difficulty reaching the office by phone.
Overall Experience
Despite some negative experiences, many customers reported positive interactions and satisfactory rentals, particularly praising specific staff members.
WE
Wayne Eastep
1 day ago
5.0
Professional staff, efficient. Excellent service particularly the pick up and drop off service
AJ
Aaron Jackson
5 days ago
5.0
Although this is a small location, the agent, Benji gave 5 star service to everyone. The line was long but he took time to acknowledge every customer that came in and periodically apologized for the wait. Exceptional customer service!!!!
LS
LeFree Sensei
5 days ago
1.0
My recent experience with Enterprise was extremely disappointing. Despite being listed as the primary driver, I was never promptly informed that the secondary driver’s use of the vehicle had been extended, and I was later held financially responsible for his actions. When I tried to discuss the issue, staff repeatedly interrupted me instead of listening, refused to acknowledge Enterprise’s role in the miscommunication, and would not take accountability for the charges that resulted. This lack of transparency and respect for customers has completely damaged my trust in this company.
GG
Gavin
Feb 16, 2026
1.0
Eve was NOT helpful, said he had a car and when we arrived the car wasn’t available
BC
Brian Carroll
Feb 16, 2026
1.0
Try to book on-line and wouldn't work called in to a person I couldn't hardly understand who told me all all discounts and redeemable points would be awarded at the desk. I get to the desk and the young man told me he cannot apply my discounts and redeemable points. He said it had to be done online. I got the run around and I will be calling in to enterprise to talk to someone directly.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Downtown Sarasota?
Enterprise Rent-A-Car in Downtown Sarasota offers a wide range of vehicles including cars, vans, luxury cars, and trucks for rent.
What are the operating hours of Enterprise Rent-A-Car in Downtown Sarasota?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
Can I make a car rental reservation online for this location?
Yes, you can reserve a rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/fl/downtown-sarasota-3530.html
Does Enterprise Rent-A-Car in Sarasota offer any discounts?
Yes, the location offers discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in Downtown Sarasota?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Is there an option for airport pickup available at this Enterprise location?
Yes, airport pickup is one of the services offered by Enterprise Rent-A-Car in Downtown Sarasota.
What nearby automotive repair shops can I visit if I need service while renting a car?
Nearby automotive repair shops include Eldorado Sarasota Motors, 301 Tires, Sam Thompson Spa Service & Repair, Jim Taylor Automotive, and Pinnacle Automotive Repair.
Are there any nearby dining options I can explore before or after my car rental visit?
Yes, nearby dining options include El Elote de Oro, Mi Tierra Restaurant, La Villa Food Trailer, Gyros and Seafood Express, and Bombon Mexican Restaurant.
If I am arriving by public transit, what nearby places could help me find Enterprise Rent-A-Car?
You could use landmarks such as the Enterprise Truck Rental or the Sanctuary of Sarasota to identify the area around Enterprise Rent-A-Car Downtown Sarasota location.
What are some nearby non-profit or community services close to the Enterprise Rent-A-Car location?
Nearby community services include Sanctuary of Sarasota, Jill T Schechter LCSW INC, and Casa de ministerio Sarasota, which could be useful if you are looking for support in the area.
Brand Certified Facts from Enterprise Rent-A-Car
This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: