Safelite AutoGlass

4.1
354 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Sanford area, turn to Safelite AutoGlass . Those in central Sanford or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1021 Monroe Road, Safelite AutoGlass Sanford repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1021 Monroe Road, Sanford, FL
32771, United States

Hours

Reviews

4.1
354 reviews
5 stars
262
4 stars
11
3 stars
5
2 stars
11
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on service quality is mixed; while many customers praised the professionalism and efficiency of technicians, others reported poor service, including rushed jobs and lack of attention to detail.

Communication

Customers expressed frustration with communication issues, particularly regarding scheduling and follow-ups, with some experiencing no-shows or lack of timely updates.

Customer Experience

Overall customer experience varied significantly, with many praising the ease of scheduling and the professionalism of technicians, while others highlighted negative interactions with office staff.

Timeliness

Several reviews noted that while some appointments were completed quickly, others faced delays and rescheduling issues, impacting customer satisfaction.
  • SH
    Sarah Hobart
    5 days ago
    5.0
    Had my windshield replaced at the shop. Awesome customer service, clean and comfortable waiting room with fresh coffee. service was quick efficient and professional, highly recommend.
  • DJ
    dylan julio
    Jan 6, 2026
    1.0
    Trying to talk to somone about an appointment is impossible, calling 24 times to have the automated service hang up every time is extremely stressful. Id give zero stars if I could.
  • MS
    Moises Sandoval
    Jan 2, 2026
    5.0
    Excelente trabajo.....Ami me mandaron a un muchacho que se llama Ignacio.....o Ignecio..... algo así muy buen trabajo rápido y te responde a todas tus preguntas.muy paciente .y amable.........yo lo recomiendo al 100
  • CG
    Christopher Griffin
    Dec 28, 2025
    1.0
    Very poor service, Rushed and left both my air filters to move around under my hood after windshield installment , could have definitely been a fire hazard, or those filters may have got stuck in the fan well and caused significant damage to my truck, under the hood, I’ll never use safelite again, I felt over looked and rushed out the door.! It’s completely obvious the technician didn’t take pride in his work to have left my truck in that state after installing my windshield.! Very unhappy with this,
  • BN
    Bruce Newberg
    Dec 19, 2025
    1.0
    Terrible service. It's a battle with a completely incompetent AI on the phone just to even get to a real person, but then when you request a time slot that works for you the tech decides to show up over an hour early and the agent takes a terrible attitude when you call to complain (after dealing again with an incompetent AI) and refused to schedule a time slot that will work for you. Do not recommend, go with a local mom n pop shop instead

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass located in Sanford?

Safelite AutoGlass is located at 1021 Monroe Road, Building A, Sanford, FL 32771.

What services does Safelite AutoGlass offer?

They offer auto glass installation and repair, including windshield chip and crack repair, windshield wiper replacement, and insurance paperwork processing.