Business Details
About
Auto Body RepairAuto Repair ShopAuto Restoration ServiceAuto Dent Removal ServiceAuto Body Shop
At Sanford Paint and Body & Martin’s Collision Center we know our customers by name you’re not just a number to us!
Location
Hours
Reviews
4.6
204 reviews
5 stars
169
4 stars
11
3 stars
6
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, particularly highlighting individuals like Tommy Stokes and Shontelle for their excellent communication and support throughout the repair process.
Quality of Repairs
Overall, customers reported high satisfaction with the quality of repairs, noting that vehicles looked like new after service and that the shop effectively handled insurance claims.
Timeliness
Several reviews mentioned quick turnaround times for repairs, with many customers receiving their vehicles back sooner than expected.
Mixed Experiences
While many reviews were positive, there were some negative experiences regarding communication issues and dissatisfaction with specific repairs, indicating inconsistency in service.
- SWSusan WennerJan 6, 20265.0Martin's Collision Center was friendly and helpful from the time my husband opened the door until he left. From greeting with a smile and "how can we help," to Tommy giving great advice and answering all his questions. In an age when customer service is lacking, this company is still fulfilling the needs, goes beyond the call of duty and delivering with professionalism and thorough explanations.
- MMMarjorie MurrayDec 26, 20255.0I shopped around to find a Subaru-certified, Allstate-authorized collision center to repair my Subaru Outback which was hit by a car in the hospital parking garage. I found the perfect location at Martin’s Collision Center. When I walked in and met Tommy Stokes, I knew my car would be in good hands. I knew my car would receive personal attention from a locally-owned business which is the direct opposite of a corporate-owned conglomerate center that repairs cars in an assembly line setting. When I picked up my car, I knew I had made the right decision as it looked like it had never been hit and the final cost was a fraction of other estimates I had received. Also they were able to make the repairs in such a way that it was classified as cosmetic repairs instead of structural damage which protects the value of my car. I appreciated the updates from Tommy including the progress and estimated time of completion. Thank you Tommy and the entire Martin’s Collision Center team! You are the BEST!!
- KLKristy LeeDec 22, 20251.0Took my Jeep in for some oxidation and surface rust on a door. It's just a beater for my kid to learn to drive. The guy giving the estimate wanted to change the panels completely because they "cant warranty the paint due to rust." I said "its going to be a first car for my daughter who is just now starting to drive" and he immediately said "No, we have to replace the door panel" Um, I don't want a warranty! I just need a first time car for my kid to practice on. I understand providing quality service to customers, but I legit told him it's a practice car for my kid. I don't need anything fancy. He tried to refer me to "someone" and I didn't have time to sit there and listen. If you immediately want to shoot someone down, try to sell overpriced work, and not listen to them, why the heck am I going to take a recommendation from you? If I wanted the panels replaced I would have taken it back to the dealership or bought her a different car. I took it up the road to Macos who gave me an estimate for sanding, treating the rust, and painting the door, fender and polishing the rest of the car for $1400 and he said "we cant warranty the paint due to the rust, but it will give her some time with it for a while" and they'll have it back to us before the 31st. Easy peasy.
- MBMackenzie BakerDec 10, 20255.0This place is highly recommended! Not only did they stay open an hour later while I waited for enterprise, but they were hospitable and did not rush the process at all! I would recommend them to anybody!
- CPC PerezDec 10, 20255.0Wow. They repaired my van beautifully and professionally. Staff was friendly and easy to talk too. Highly recommended.
Frequently Asked Questions About Martin's Collision Center
What services does Martin's Collision Center provide?
Martin's Collision Center offers auto body repair, auto restoration, dent removal, and general auto repair services.
Where is Martin's Collision Center located?
It is located at 2540 Myrtle Avenue, Sanford, FL 32773, United States.
What are the regular operating hours of Martin's Collision Center?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Martin's Collision Center for service inquiries?
You can call them at +1 407-323-7075 or email at heidi@martinscollisioncenter.com.
Does Martin's Collision Center have an online presence where I can learn more?
Yes, you can visit their website at http://martinscollisioncenter.com/ for more information.
What makes Martin's Collision Center unique in its service approach?
They pride themselves on knowing their customers by name, ensuring personalized and attentive service rather than treating customers as just numbers.
What nearby places can I visit around Martin's Collision Center while waiting for my vehicle?
You can visit nearby spots like Dairy Queen for a quick meal or New Life Nutrition Club for a refreshing smoothie.
Are there any nearby religious or community centers near Martin's Collision Center?
Yes, nearby are The Connection Community Church, Iglesia Cristiana Gracia y Gloria, and Whole World Gospel Center, which may offer spiritual or community support.
Can I find other related auto services or home improvement stores near Martin's Collision Center?
Yes, TLC Electric is nearby for electrical contracting services, and Sanford Mower offers landscaping and outdoor gear supplies.
Are there family-friendly amenities close to Martin's Collision Center?
Yes, Kids Castle Child Care offers daycare and preschool services nearby, and there are also laundromats like South Park Laundry in the vicinity.