Gerber Collision & Glass

Reviews

• EJ

  Eric J.

  Feb 28, 2026
  5.0
  Gerber Collision & Glass absolutely exceeded my expectations. After my accident, I was stressed and unsure about the repair process — but from day one, their team turned what could have been a frustrating experience into a smooth, professional, and reassuring one. The repair work on my car is flawless. The area where I was hit looks brand new. The craftsmanship and attention to detail are top-tier. But what truly sets this location apart is the customer service. Sheila, the receptionist, is the heart of this operation. She is responsive, patient, and genuinely cares about the customers walking through that door. Every time I called or stopped by, she greeted me with professionalism and a positive attitude. She kept me informed, explained estimates and adjustments clearly, and never once made me feel like I was inconveniencing her. You can tell she takes pride in what she does — and it makes a difference. Brittany, the adjuster, was just as impressive. She kept me updated throughout the entire process, coordinated the rental car seamlessly, and provided accurate timelines on the repairs. There were no surprises — just clear communication and follow-through. It’s rare to find a business that delivers both exceptional repair work and outstanding customer care. Gerber did both. If you want quality repairs and a team that treats you with respect and professionalism, this is the place to go. Highly recommend.
• LP

  Liz Peace

  Nov 17, 2025
  5.0
  Great people very fast paced
• AC

  Ashley Chirico

  Oct 22, 2025
  1.0
  My son needed to use the restroom, so I briefly parked in a spot nearby. When I came back, a rude woman started yelling at me, cursing at me saying I couldn’t park there even though she doesn’t own the lot. She was a heavier-set woman with short, curly black hair. There’s no reason to speak to people that way. Will never go here.
• HE

  House of Ell

  Nov 15, 2018
  3.0
  Had to go back multiple times and point out major details missed by technician with repairing my vehicle (they wanted to be cheap). Highly frustrating!
• MJ

  Mike Justman

  Sep 9, 2016
  1.0
  Staff acts like you're wasting their time. Can't speak for their service because I left after interacting with the obnoxious woman at the front desk for two minutes. I understand that you're busy and booked up, but you shouldn't treat potential customers as annoyances that you have to deal with.

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