Enterprise Rent-A-Car

4.3
343 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

4197 S Orlando Dr, Sanford, FL
32773, United States
(407) 330-3733
https://www.enterprise.com/en/car-rental/locations/us/fl/sanford-lake-mary-0710.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sanford, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lake Mary location today.

Location

Enterprise Rent-A-Car
4197 S Orlando Dr, Sanford, FL
32773, United States

Hours

Reviews

4.3
343 reviews
5 stars
254
4 stars
30
3 stars
13
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who provided exceptional service.

Vehicle Condition

Several reviews noted issues with the cleanliness and condition of the rental cars, including unpleasant odors and mechanical problems.

Reservation Issues

Customers frequently reported problems with vehicle availability, including receiving different cars than reserved and long wait times.

Overall Experience

While some customers had positive experiences, others expressed significant dissatisfaction, particularly regarding service consistency and management responsiveness.
  • RB
    Rick Bliss
    3 days ago
    5.0
    The assistant manager was very prompt and helpful and had us out in a short period of time. The driver that picked us up was also very friendly and helpful. Nice experience
  • AP
    Ampy Perez
    Dec 13, 2025
    1.0
    this is the second time I rent a car from Enterise and will be my last. Bost times the cars have smelled like cigarettes and when I mention it to the clerk he could care less
  • LR
    Louis Ramos
    Oct 24, 2025
    5.0
    What's amazing is the car was brought to us and pick up when we didn't need it anymore.
  • LM
    Lori Medina
    Oct 21, 2025
    1.0
    Sanford enterprise rented me a lemon it died. My daughter was late for school then didn’t have any cars to give me afterwards had to find my own car in Oviedo Florida. Best place to go by the way stay out of Sanford.
  • JW
    j west
    Oct 18, 2025
    1.0
    Reserved a large SUV a wheat prior to my trip when arriving at enterprise they informed me that the only ride they have it’s a small smallest four-door, Nissan, Sonata or Sentra. I think I don’t know some small little toy of a car than I was expected to trim myself, my girlfriend and three kids into it for 10 hours after reserving an SUV. No one notified me no one emailed me and no one told me anything prior. This made our trip very un enjoyable, and I would relentlessly find someone else to rent a Before I ever give my business back to enterprise
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Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Sanford, FL?

Enterprise Rent-A-Car in Sanford, FL is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.

What types of rental vehicles does Enterprise Rent-A-Car offer in Sanford?

They offer a wide range of vehicles including cars, vans, and luxury rental cars to suit various needs.