Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Saint Johns, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Street Johns Fruit Cove location today.
Location
Hours
Reviews
4.0
181 reviews
5 stars
122
4 stars
13
3 stars
6
2 stars
3
1 star
37
What are people saying?
AI-generated from recent customer reviews
Reservation Issues
Numerous customers reported problems with reservations, including being informed last minute that vehicles were unavailable despite having confirmed bookings.
Customer Service
While some reviews praised individual staff members for their friendliness and helpfulness, many customers expressed frustration with overall customer service and communication.
Vehicle Condition
Several customers noted issues with the cleanliness and condition of the vehicles, including dirty interiors and mechanical problems.
Positive Experiences
Despite the negative feedback, there were several positive reviews highlighting excellent service and smooth rental processes at specific locations.
- ABAndy BetbezeJan 4, 20265.0Quick check in and check out. Helpful staff. Great rates
- MBMichael BastianDec 30, 20251.0I reserved a rental on Dec 8th 2025 for Dec 24th-26th from Jax to Jupiter for family visit and 10 days later they contact me to say they cannot provide a truck nor any other type of vehicle. Since they waited 10 days to let me know there was no other rentals in town (not even the airport) ruining my trip (the prev time 5 mo prior they were 2 1/2 hrs late on my rental and I missed the 1st part of granddaughters baptism)
- DTDave ThomasDec 28, 20251.0I wish I could give them something less than 1 star. I made a reservation, which was confirmed on-line, then 24 hours before pickup I got a voice mail telling me there were no cars available. I called the Enterprise number, which is a corporate switchboard, and after navigating menus for a few minutes a very pleasant young lady told me she would have 'the team' get busy finding a car and they would get back to me to make sure I had a car for my requested pick-up time. 48+ hours later, and a full day after I wanted to pick up the car..... NOTHING!! Other rental sites at least will tell you on-line they have nothing available on the date / location you want to pick up, but apparently that technology has escaped Enterprise. My recommendation..... avoid Enterprise!
- JNJimmy NewellDec 20, 20251.0Had a reservation and quoted car not available. Price already higher than competitors without performing bait and switch marketing.
- MCMike CarterDec 16, 20251.0DON'T RENT FROM THE ENTERPRISE CAR RENTAL AT 456 STATE ROAD 13, ST. JOHNS, FL 32259. I rented a car there on December 8th, 2025, and returned the car on December 15, 2025. I called their office at 1pm on Dec 15 to confirm there would be someone available to give me a ride home due to the items I had to unload from the car. Enterprise promotes in their advertising that they will pick you up and drop you off when you rent from them. I was assured by DESTINY CRUZ, the assistant manager, that there would be someone available for a ride as long as I arrived by 5pm. I arranged my entire day around the 5pm arrival time, and upon arrival at 4:55pm, I was told by the Assistant Manager, DESTINY CRUZ, that no one was available to give me a ride home. She did not care that I had called earlier to confirm someone would be available. Very rude and a poor experience. I will not be renting from Enterprise ever again, and will relate this poor service to anyone else I know who needs a rental car.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Saint Johns, FL?
You can rent a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car in Saint Johns?
The location is open Monday through Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Saint Johns, FL?
The business is located at 465 State Road 13, Ste 2, Saint Johns, FL 32259.
Does Enterprise Rent-A-Car in Saint Johns accept credit cards and other payment methods?
Yes, they accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Can I reserve a rental car online for the Saint Johns Fruit Cove location?
Yes, you can make a reservation online through their website at enterprise.com or via the provided reservation URL.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, they offer great weekend rates that you can book through their website specials page.
What nearby dining options are available around Enterprise Rent-A-Car in Saint Johns?
Nearby dining includes Five Star Pizza, Little Caesars Pizza, Cantina Louie (Mexican restaurant), Firehouse Subs Julington Creek, Gator's Dockside (American and seafood), Papa Murphy's Take 'N' Bake Pizza, Cracker Jax BBQ, and Brickstone Pizza.
Are there any fitness or gym facilities near Enterprise Rent-A-Car in Saint Johns?
Yes, Basecamp Fitness and Basecamp Fitness Fruit Cove are nearby gyms offering sports and fitness instruction, as well as Curves gym.
What local attractions or parks are close to Enterprise Rent-A-Car in Saint Johns?
Green Cove Springs Park, a national park and popular area attraction, is nearby for visitors to enjoy before or after their rental.
Are there any pet services or stores near Enterprise Rent-A-Car in Saint Johns?
Pet Supermarket and Shaggy Chic Pet Spa, which provide pet supplies and grooming services, are located nearby.