Goodyear Auto Service

4.3
216 reviews

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
512 West Geoffrey Street, Saint Augustine, FL
32086-5180, United States

Hours

Reviews

4.3
216 reviews
5 stars
163
4 stars
11
3 stars
7
2 stars
4
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Shane and Mark.

Service Quality

While some reviews highlighted excellent service and quick repairs, others reported issues with upselling and perceived dishonesty regarding necessary repairs.

Trustworthiness

Several customers expressed concerns about the integrity of the service, citing experiences of upselling unnecessary services and mishandling of customer property.

Efficiency

Customers appreciated the quick turnaround for tire repairs and replacements, although some noted longer wait times during busy periods.

Pricing Concerns

Mixed feedback on pricing; some found it fair and competitive, while others felt it was high and that they were pressured into unnecessary purchases.
  • KM
    Kayla Murray
    2 days ago
    1.0
    Went here for a new tire and oil change, but prepaid online. When I got to the store, the manager couldn't find my order and when he finally did, he said I had put my car as a Toyota Camry and the oil price was different. I pre-paid $100 for full-synthetic high mileage and have proof in my order history that I put the correct vehicle (and recommended oil) when making the online purchase. Trying to upsell me and was totally condescending/not wanting to admit he was wrong or fix the situation at all. Felt like a very sexist encounter. Discount Tire is better for tire service, anyway!
  • MA
    Mary Ann
    Oct 20, 2025
    5.0
    After hitting a pothole, I needed a new tire, actually all 4. Mark must have been having a bad morning when I first called, but was so nice once my car was towed there. He explained that the rims on 2 tires were a little bent, but they were able to fit the tires. then do an alignment. The tires took some time to procure, but I appreciate their time and effort to get me on the road again. Thanks guys!
  • LK
    L Kodiak
    Aug 21, 2025
    1.0
    Took my minivan here to get tires and now it clicks when we turn. Can't prove they damaged anything but my car drove just fine before they worked on it. Would not take my vehicle here again.
  • SM
    Sharon Maynard
    Jun 4, 2025
    5.0
    Very helpful and honest service
  • MA
    Monica Alfonso-Nola
    May 11, 2018
    5.0
    Need Auto Service!!! This is the place to go!!!

Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service in Saint Augustine offer?

Goodyear Auto Service offers full-service tire and automotive repair, including oil changes, and employs certified mechanics.

What are the operating hours of Goodyear Auto Service?

Goodyear Auto Service is open Monday through Saturday from 7:30 AM to 6:30 PM and closed on Sundays. Holiday hours vary; for example, it is closed on November 27 and December 25, but open from 8:00 AM to 5:00 PM on December 24 and 31.