Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Shane and Mark.
Service Quality
While some reviews highlighted excellent service and quick repairs, others reported issues with upselling and perceived dishonesty regarding necessary repairs.
Trustworthiness
Several customers expressed concerns about the integrity of the service, citing experiences of upselling unnecessary services and mishandling of customer property.
Efficiency
Customers appreciated the quick turnaround for tire repairs and replacements, although some noted longer wait times during busy periods.
Pricing Concerns
Mixed feedback on pricing; some found it fair and competitive, while others felt it was high and that they were pressured into unnecessary purchases.
KM
Kayla Murray
2 days ago
1.0
Went here for a new tire and oil change, but prepaid online. When I got to the store, the manager couldn't find my order and when he finally did, he said I had put my car as a Toyota Camry and the oil price was different. I pre-paid $100 for full-synthetic high mileage and have proof in my order history that I put the correct vehicle (and recommended oil) when making the online purchase. Trying to upsell me and was totally condescending/not wanting to admit he was wrong or fix the situation at all. Felt like a very sexist encounter. Discount Tire is better for tire service, anyway!
MA
Mary Ann
Oct 20, 2025
5.0
After hitting a pothole, I needed a new tire, actually all 4. Mark must have been having a bad morning when I first called, but was so nice once my car was towed there. He explained that the rims on 2 tires were a little bent, but they were able to fit the tires. then do an alignment. The tires took some time to procure, but I appreciate their time and effort to get me on the road again. Thanks guys!
LK
L Kodiak
Aug 21, 2025
1.0
Took my minivan here to get tires and now it clicks when we turn. Can't prove they damaged anything but my car drove just fine before they worked on it. Would not take my vehicle here again.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Saint Augustine offer?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes, and employs certified mechanics.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:30 AM to 6:30 PM and closed on Sundays. Holiday hours vary; for example, it is closed on November 27 and December 25, but open from 8:00 AM to 5:00 PM on December 24 and 31.
Does Goodyear Auto Service provide in-store pickup for products?
Yes, Goodyear Auto Service offers in-store pickup services.
Where is Goodyear Auto Service located?
It is located at 512 West Geoffrey Street, Saint Augustine, FL 32086-5180, USA.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the service center has wheelchair accessible entrances and restrooms.
How can I book an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
Are there any nearby restaurants where I can eat before or after my visit to Goodyear Auto Service?
Yes, nearby restaurants include Black Molly Grill, an American and seafood restaurant, and Yamato Japanese Steak House and Sushi Bar.
What nearby beauty and spa options are available close to Goodyear Auto Service?
There are several beauty salons and spas nearby such as Ivonne Driskell Studio LLC, The Blackbird Remedy Spa, Nails by Allison, Creative Hair by Alicia, and Salon Lofts.
Can I shop for party supplies near Goodyear Auto Service?
Yes, Party City is nearby and offers party supplies, costumes, and gifts, making it convenient to shop while visiting Goodyear Auto Service.