Enterprise Rent-A-Car

Reviews

• TT

  Taylor Tapia

  3 days ago
  5.0
  Outstanding experience with this Enterprise location from start to finish! Riley assisted in scheduling my rental on the phone. She was quick in gathering my information, and very thorough in explaining how the insurance rental process works-- what to expect, timelines, coverage details, and what options were available to me. She noted my requests and left me feeling confident for pick up day. Today, the service exceeded expectations. A gentleman came directly to the repair shop, helped load all of my belongings into the car, and brought me to the branch. When I walked in, Kelsey immediately took care of me. She was very friendly and incredibly efficient-- I was checked in and on my way in under five minutes. The car is easily the nicest rental vehicle I’ve ever received. Their inventory at this location is really impressive!! Every single person I interacted with was professional, friendly, and genuinely helpful. The entire process was seamless. I will only use this Enterprise location anytime I need a rental car. Highly recommend!!!
• JW

  Jon Wright

  Feb 26, 2026
  1.0
  If you want to be met with utter disdain and contempt please go in and ask for Kelsey Walsh
• LF

  Lane Feezor

  Feb 12, 2026
  5.0
  Riley is awesome. She always greets me by name with a smile and is very efficient. My car choices were great, the car was ready when I got there, everything was explained well. It was quick and easy. Cars are always clean, and in perfect condition at the St Augustine location on Outlet Blvd.
• CL

  Chaz Lawrence

  Feb 11, 2026
  5.0
  I had an absolutely fantastic experience with Ryley at Enterprise! From the moment I walked in, she was friendly, professional, and genuinely focused on helping me find the perfect vehicle for my family. She took the time to understand exactly what we needed and got us into an amazing minivan that exceeded our expectations. It’s spacious, comfortable, and most importantly, my family and I feel incredibly safe in it. Traveling with my family is everything to me, and Ryleigh made sure we drove away confident and happy. Her customer service was top-notch — efficient, knowledgeable, and caring. She made the whole process smooth and stress-free. If you’re going to Enterprise, ask for Ryley. She truly goes above and beyond! Thank you again, Ryley! 🚐👏 Kelsey was cool too!
• RW

  Richard Whitfield

  Feb 6, 2026
  5.0
  Great experience!