Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Saint Augustine, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bozard Ford location today.
Location
Hours
Reviews
4.4
373 reviews
5 stars
286
4 stars
23
3 stars
13
2 stars
11
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being praised for their friendliness and professionalism, while others were reported as rude and unhelpful.
Vehicle Condition
Many customers noted that the vehicles were clean and well-maintained, contributing positively to their rental experience.
Reservation Issues
Several reviews highlighted problems with reservations, including cancellations and miscommunication regarding vehicle availability.
Pricing Concerns
Customers expressed dissatisfaction with pricing practices, including unexpected charges and not honoring online rates.
Overall Experience
While some customers had great experiences and plan to return, others reported significant frustrations that led them to consider alternative rental options.
- BCBenjamin CrowderNov 15, 20255.0Excellent customer service and helpful staff! They got me in and out in less than minutes for the pickup and drop-off service. I would highly recommend this location for all rental needs.
- JPJessica PlantNov 13, 20255.0I had a great experience with the team here. All of the employees I interacted with were very nice and helpful!
- AGAndrey GuzevOct 22, 20251.0Returned the car one day earlier but didn't get full refund for one day. Odd
- DWDibya WagleOct 21, 20251.0Rude representatives work here, unwilling to help and will leave you hanging for the issues they caused, avoid if you can.
- CMChristopher McElroyOct 2, 20255.0Enterprise is always my go to for rental cars. The Enterprise team is always quick to react if anything occurs. Thank you for providing top tier service. I look forward to my next rental with Enterprise.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Saint Augustine, FL?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car located in Saint Augustine?
The Enterprise Rent-A-Car is located at 525 Outlet Mall Blvd, Saint Augustine, FL 32084.
What are the hours of operation for Enterprise Rent-A-Car at Bozard Ford location?
The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I make a reservation online for a rental car at this location?
Yes, you can reserve a rental car online at Enterprise's website for the Bozard Ford location.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, cash, check, Discover, Mastercard, and Visa for payments.
Does Enterprise Rent-A-Car offer any discounts or special rates?
Yes, they have great weekend rates and offer discounts for active military members.
Is language support available at this Enterprise Rent-A-Car location?
Yes, services are provided in English at this location.
What nearby automotive services can customers access when renting a car here?
Customers can visit nearby Bozard Quick Lane and Quick Lane Tire & Auto Center for automotive services and repairs.
Are there any nearby shopping outlets or retail stores near Enterprise Rent-A-Car?
Yes, there are multiple shopping options nearby including bebe, Saks OFF 5TH, and GUESS Factory Store where you can shop before or after your car rental.
What local attractions near Enterprise Rent-A-Car might be of interest to visitors?
Visitors can check out Vilano Beach Boardwalk, a scenic beach and landmark near the rental location, ideal for a relaxing visit before or after your car rental.