Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 270 State Road 16 in Saint Augustine offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
405 reviews
5 stars
277
4 stars
78
3 stars
24
2 stars
10
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Product Availability
While most customers found the store had a good selection of parts, some reported issues with stock availability and receiving incorrect items.
Mixed Experiences
Feedback varied significantly, with some customers experiencing excellent service while others reported poor interactions, particularly with specific employees.
Installation Assistance
Several reviews highlighted the staff's willingness to assist with installations and provide recommendations, enhancing the overall customer experience.
Store Environment
Customers noted the store was clean and well-organized, contributing positively to their shopping experience.
- KDKhusei DotharlNov 9, 20255.0Helpful and friendly staff, easy to find location and fair prices.
- JJJaceOct 30, 20255.0I needed a new battery and remembered I had set up a warranty for it about two years ago. When I called, they quickly pulled up my information and confirmed that my warranty was still active — I was absolutely elated! Christine, who answered the phone, was incredibly kind, patient, and helpful. She answered all my questions and made the entire process simple and stress-free. When I arrived, Josè was just as fantastic. It turned out the battery covered under my warranty was out of stock, so he upgraded me to a better one completely free of charge! I even asked about renewing the 4-year warranty and how much that would cost — and to my surprise, he told me the new warranty would automatically start that day for another four years… also for free! Josè got right to work, was professional, efficient, and genuinely pleasant to talk to. You can tell he takes pride in what he does and has a bright future ahead of him. Good luck with your schooling, Josè. I hope to see you working at a dealership one day!
- VCVince CarleOct 16, 20255.0I needed a new battery that was very difficult to put in and Christine was fantastic at store 9531 Saint Augustine, Florida Route 16
- EWEvan WalsnovichSep 7, 20255.0Came in with concerning warnings on the dashboard about low batteries and malfunctioning systems and got helped out by Ryan. Super helpful and concerned about making sure I got the best service. Would definitely come back the next time I had car troubles.
- KBKevin BoydAug 30, 20251.0Went in to have my check engine codes read with my girlfriend. I spoke to Noah, who said he'd help, but as we started outside he handed it off to a newer employee who was polite and professional. While the codes were being written down, Noah came out, joked "I see your problem, you're driving a Kia," then a sudden downpour sent us back inside while my girlfriend waited in the car. As I walked in, Noah said in a stereotypical "ghetto" voice, patting his head and saying, "I didn't want to get my weave wet." Clearly directed at my girlfriend. I was stunned and it honestly took me a moment to acknowledge he said that. She is black, I am white, so I can only guess that he might have thought I'd find it funny. The comment was blatantly racist and unacceptable. When I made it clear that I didn't find it funny he tried to backtrack and say "That's just how some of my old coworkers used to act" which doesn't make it any less racist. The newer employee did fine, but Noah made the whole experience uncomfortable and even tried to check my oil with the engine running showing how little he was paying attention. I won't be back. AutoZone from now on.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 270 State Road 16 offer for car batteries?
We offer free battery installation with purchase, free battery testing, and free recycling of batteries.
Can Advance Auto Parts install windshield wipers if I buy them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply.
Does Advance Auto Parts provide engine code scanning?
Yes, one of our Team Members will scan your engine codes for free. Exclusions may apply.
What are the store hours for Advance Auto Parts in Saint Augustine?
We're open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What payment methods are accepted at this location?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa cards.
Is curbside pickup available at this Advance Auto Parts location?
Yes, we offer curbside pickup service for your convenience.
Can I recycle used motor oil and batteries at this store?
Yes, we provide free recycling services for used motor oil and batteries. Exclusions may apply.
Are there other automotive parts stores near Advance Auto Parts at 270 State Road 16?
Yes, nearby you'll find O'Reilly Auto Parts, another automotive parts and accessories retailer, which can be an alternative option for your needs.
What nearby services can I visit if I need shipping or courier services near Advance Auto Parts?
The UPS Access Point location nearby offers courier and shipping services, convenient if you need to ship parts or receive packages when visiting.
Are there places to eat near Advance Auto Parts at 270 State Road 16?
Yes, The Spot is an American restaurant located nearby, where you can grab a meal before or after your visit to the auto parts store.