Enterprise Rent-A-Car

4.1
537 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Ruskin, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sun City Center location today.

Location

Enterprise Rent-A-Car
731 Cortaro Dr, Ruskin, FL
33573, United States

Hours

Reviews

4.1
537 reviews
5 stars
355
4 stars
55
3 stars
18
2 stars
28
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, although some reported rude interactions and poor service.

Cleanliness

Several reviews highlighted issues with dirty vehicles, while others noted that cars were clean and well-maintained.

Reservation Issues

Numerous customers experienced problems with reservations, including unavailability of booked vehicles and poor communication regarding changes.

Overall Experience

While many customers had positive experiences and expressed a desire to return, others reported significant frustrations that led to a decision not to rent again.

Staff Performance

Certain employees received specific commendations for their exceptional service, while others were criticized for lack of professionalism.
  • CC
    Courtney Coleman
    3 days ago
    1.0
    This is the second time we have rented a vehicle WELL in advance (a month plus) and we get there and they have nothing for us, I mean not a single vehicle! How do you run a business that uses rentals and book someone in said rental and then not provide that service?!? Thank you for ruining our thanksgiving vacation Enterprise!!
  • YM
    Yury Morales
    3 days ago
    1.0
    This place has the worst customer service. I booked a car over a week in advance, and when I arrived, they told me there was no car available for me, even though I had a trip scheduled for that same day. This place and the people who work there are awful.
  • AC
    Antonio Cervantes
    Nov 14, 2025
    5.0
    It was a very good experience, nice cars, and reliable I’m going to need their service this December again
  • CC
    Cslater43
    Nov 7, 2025
    5.0
    Rented a car for the past week as my main car was getting repaired. The customer service at this location is top-notch. The shuttle driver picked me up from the collision center promptly and on time. Anthony, upon check-out, made the process quick and efficient. Would highly recommend.
  • LL
    LaQuanda
    Nov 3, 2025
    1.0
    My husband tried to rent a car here using his Apple Card — a valid Mastercard. The charge went through (we have proof in Wallet), but manager Anthony claimed the “numbers and expiration date didn’t match” and refused to proceed. Anyone familiar with Apple Pay knows it uses secure, masked numbers for privacy — it doesn’t mean the card is invalid. Anthony refused to contact their payment processor/support or Enterprise corporate and ask them to verify the authorization trace. I explained to him how tokenization/authorization works for Apple Card but he insisted that it was a possible scam transaction. The experience felt disrespectful and discriminatory, especially given how he spoke and acted toward him. Enterprise needs to train staff on modern payment systems and how to treat all customers with fairness and professionalism.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Ruskin, FL?

Enterprise Rent-A-Car is located at 731 Cortaro Dr, Ruskin, FL 33573.

What are the operating hours for Enterprise Rent-A-Car in Ruskin?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.