Need a rental car in Ruskin, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sun City Center location today.
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor communication.
Reservation Issues
Numerous customers experienced problems with reservations, including unavailability of reserved vehicles and lack of timely communication regarding changes.
Cleanliness
Several reviews highlighted issues with the cleanliness of the vehicles, with customers reporting dirty cars upon pickup.
Efficiency
Some customers noted that the rental process was quick and efficient, while others experienced long wait times and disorganization.
Staff Professionalism
While many customers appreciated the professionalism of certain staff members, there were complaints about unprofessional behavior from others.
EM
Edward Murphy
1 day ago
5.0
Good rental experience, will return if I ever need another one.
BM
Brian Mullarney
4 days ago
5.0
Clean professional operation with the nicest people to work with.
AM
Alex & Bless Melo
Feb 19, 2026
1.0
If I could give no stars I would I had a reservation a month in advance came in for pickup today and was told no cars were available and to basically call around ourselves to see if there was one available as if it was our fault that there was no cars when they should’ve offered some sort of help or solution and they didn’t! The guy we spoke to was no help at all….. we also spoke to someone on the phone also from the location and was told the cars weren’t available due to them all needing maintenance? What a joke why allow people to book in advance to have nothing available at pickup we clearly needed the rental for a reason and not even showing a ounce of kindness to try to help a situation they caused is crazy I don’t recommend this location at all!
LB
Lauraine Brekke-Esparza
Feb 17, 2026
5.0
We had a very pleasant experience at the Ruskin, Florida site. Our paperwork was ready, the staff very cordial & friendly, the car was perfect for our needs. Matt , the staff person who reviewed the ins & outs of the car was great! and our return was equally easy & pleasant!
SS
Sylvester St. Juste (Slick)
Feb 6, 2026
5.0
Shoutout to Matt at Enterprise!
Fast help, great attitude, zero hassle. He made the whole process smooth and easy. Customer service done right. I definitely recommend renting at that location.