Need a rental car in Ruskin, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sun City Center location today.
Many customers praised the staff for being friendly, professional, and accommodating, although some reported rude interactions and poor service.
Cleanliness
Several reviews highlighted issues with dirty vehicles, while others noted that cars were clean and well-maintained.
Reservation Issues
Numerous customers experienced problems with reservations, including unavailability of booked vehicles and poor communication regarding changes.
Overall Experience
While many customers had positive experiences and expressed a desire to return, others reported significant frustrations that led to a decision not to rent again.
Staff Performance
Certain employees received specific commendations for their exceptional service, while others were criticized for lack of professionalism.
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Courtney Coleman
3 days ago
1.0
This is the second time we have rented a vehicle WELL in advance (a month plus) and we get there and they have nothing for us, I mean not a single vehicle! How do you run a business that uses rentals and book someone in said rental and then not provide that service?!? Thank you for ruining our thanksgiving vacation Enterprise!!
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Yury Morales
3 days ago
1.0
This place has the worst customer service. I booked a car over a week in advance, and when I arrived, they told me there was no car available for me, even though I had a trip scheduled for that same day. This place and the people who work there are awful.
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Antonio Cervantes
Nov 14, 2025
5.0
It was a very good experience, nice cars, and reliable
I’m going to need their service this December again
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Cslater43
Nov 7, 2025
5.0
Rented a car for the past week as my main car was getting repaired. The customer service at this location is top-notch. The shuttle driver picked me up from the collision center promptly and on time. Anthony, upon check-out, made the process quick and efficient. Would highly recommend.
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LaQuanda
Nov 3, 2025
1.0
My husband tried to rent a car here using his Apple Card — a valid Mastercard. The charge went through (we have proof in Wallet), but manager Anthony claimed the “numbers and expiration date didn’t match” and refused to proceed.
Anyone familiar with Apple Pay knows it uses secure, masked numbers for privacy — it doesn’t mean the card is invalid. Anthony refused to contact their payment processor/support or Enterprise corporate and ask them to verify the authorization trace. I explained to him how tokenization/authorization works for Apple Card but he insisted that it was a possible scam transaction.
The experience felt disrespectful and discriminatory, especially given how he spoke and acted toward him. Enterprise needs to train staff on modern payment systems and how to treat all customers with fairness and professionalism.