Advance Auto Parts

3.9
476 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 9950 Southern Blvd in Royal Palm Beach offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9950 Southern Blvd, Royal Palm Beach, FL
33411, United States

Hours

Reviews

3.9
474 reviews
5 stars
257
4 stars
77
3 stars
44
2 stars
16
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised staff for being friendly and helpful, others reported rude and unhelpful interactions.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about staff lacking product knowledge.

Wait Times

Customers frequently mentioned long wait times and slow service, leading to frustration and dissatisfaction.

Product Availability

Many customers appreciated the wide range of automotive products available, although some reported issues with specific parts not being in stock.

Overall Experience

Overall experiences varied greatly, with some customers expressing loyalty and satisfaction, while others vowed never to return due to poor service.
  • DR
    Daniel Rodriguez
    Nov 15, 2025
    5.0
    Quick friendly knowledgeable
  • SK
    Samantha and Chris Lobsinger- Kondas
    Aug 2, 2025
    1.0
    If 0 stars were allowed, I’d give it. I called this store looking for prices on 4 parts After being placed on hold (presumably with a queue of other calls), I spend almost **20 minutes** only to be told by the staff member that they were having trouble finding the parts in the computer. When a simple lookup should take minutes, this drag-out was excruciating. To top it off, after finally finding only 2 of the parts, the prices quoted seemed **significantly higher** than competitors I’d compared earlier. After all that and with 2 parts still to find *they hung up on me mid-sentence*. Just click. Disconnected. In all my years of ordering parts, this level of **incompetence** is rare—even among small shops. But this was something else: **rude**, **disorganized**, and **disrespectful of customer time**. A shop like this not only fails at service—you wonder if basic product knowledge even exists there. This isn’t a one-off delay or slip-up—it’s a *pattern* of **negligence**: long hold times, clueless staff, inflated prices, zero accountability, then the phone slammed into your face. I will *never even attempt to order from them again*, and will warn anyone I know *to steer clear*. A RELIABLY bad experience.👎
  • MS
    Monika Sinclair
    Jul 22, 2025
    5.0
    Always great
  • CC
    Cathy
    Jul 10, 2025
    5.0
    This rep went out to the car into the rain to make sure of the exact parts that I needed to get. Very gentleman, then had the store door open waiting for Me, This is certainly not 2025 customer service; typical to walk in front of you leaving the door banging in your face. Excellent service customer!!!
  • HB
    hannah bendolph
    Jun 21, 2025
    5.0
    Excellent Service 💯

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*