Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 9950 Southern Blvd in Royal Palm Beach offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Feedback on customer service is mixed; while some customers praised staff for being friendly and helpful, others reported rude and unhelpful interactions.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about staff lacking product knowledge.
Wait Times
Customers frequently mentioned long wait times and slow service, leading to frustration and dissatisfaction.
Product Availability
Many customers appreciated the wide range of automotive products available, although some reported issues with specific parts not being in stock.
Overall Experience
Overall experiences varied greatly, with some customers expressing loyalty and satisfaction, while others vowed never to return due to poor service.
DR
Daniel Rodriguez
Nov 15, 2025
5.0
Quick friendly knowledgeable
SK
Samantha and Chris Lobsinger- Kondas
Aug 2, 2025
1.0
If 0 stars were allowed, I’d give it.
I called this store looking for prices on 4 parts After being placed on hold (presumably with a queue of other calls), I spend almost **20 minutes** only to be told by the staff member that they were having trouble finding the parts in the computer.
When a simple lookup should take minutes, this drag-out was excruciating. To top it off, after finally finding only 2 of the parts, the prices quoted seemed **significantly higher** than competitors I’d compared earlier. After all that and with 2 parts still to find *they hung up on me mid-sentence*. Just click. Disconnected.
In all my years of ordering parts, this level of **incompetence** is rare—even among small shops. But this was something else: **rude**, **disorganized**, and **disrespectful of customer time**. A shop like this not only fails at service—you wonder if basic product knowledge even exists there.
This isn’t a one-off delay or slip-up—it’s a *pattern* of **negligence**: long hold times, clueless staff, inflated prices, zero accountability, then the phone slammed into your face. I will *never even attempt to order from them again*, and will warn anyone I know *to steer clear*.
A RELIABLY bad experience.👎
MS
Monika Sinclair
Jul 22, 2025
5.0
Always great
CC
Cathy
Jul 10, 2025
5.0
This rep went out to the car into the rain to make sure of the exact parts that I needed to get.
Very gentleman, then had the store door open waiting for Me,
This is certainly not 2025 customer service; typical to walk in front of you leaving the door banging in your face.
Excellent service customer!!!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 9950 Southern Blvd offer for car batteries?
They offer free battery installation with purchase, free battery testing, and free recycling of old batteries. They also sell replacement batteries.
Can I get my windshield wipers installed at Advance Auto Parts in Royal Palm Beach?
Yes, they will install your windshield wipers for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle motor oil?
Yes, the store recycles used motor oil for customers. Exclusions may apply.
What are the store hours for the Royal Palm Beach Advance Auto Parts?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
What payment options are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is curbside pickup available at Advance Auto Parts at 9950 Southern Blvd?
Yes, curbside pickup is offered at this location for customer convenience.
Are there nearby places where I can get a coffee before or after visiting Advance Auto Parts?
Yes, there are several Starbucks locations nearby where you can enjoy coffee and snacks before or after your visit.
What restaurants are close to Advance Auto Parts where I can eat after shopping?
McDonald's and El Rinconcito Colombiano are nearby restaurants offering fast food and Colombian cuisine respectively, ideal for a meal after your visit.
Is there a car rental agency close to Advance Auto Parts if I need a vehicle?
Yes, Hertz car rental agency is located nearby, providing options for car or truck rentals if needed.
Are there any health and medical facilities near Advance Auto Parts?
Florida Oral & Maxillofacial Surgery and NuSpine Chiropractic - Wellington are nearby medical facilities you can visit for dental or chiropractic care.