Tire Choice Auto Service Centers

Reviews

• NH

  Nicole H

  3 days ago
  2.0
  Giving 2 stars because our first experience here a couple months ago was ok. Had my son waiting 3 hours to put on new tires, but otherwise fine. Today we needed just 1 tire. I called to get a price -was told by Albert the total would be aprox. $100. My 20 year old son brings the car in and is told it would be $187. My son calls me after a back and forth with Albert - so I call. Albert remembered me and remembered that he told me $100 and magically changed his tune. No explanation just "O, that's your car? Yes it will be $120." If they hadn't already taken the car back I would've had my son leave. Buyer beware of shady pricing.
• BB

  Bluesoldier

  6 days ago
  1.0
  I spent $2500.00 on what I was hope would be just a simple tuneup and had to return my vehicle a few weeks later due to the same problem. Hoping the issue was resolved about two days later the issue returned and I had to take my vehicle to a different mechanic (paid $700.+) to have them connect the coils correctly and resolve the problem. I will never return to Tire Plus again for any service. Absolutely the worst service and mechanics in the industry. Sorry for the honesty.
• JP

  Jonathan Parker

  6 days ago
  1.0
  I had my vehicle towed here last Saturday around 5 PM due to a flat tire. Before bringing it in, I called to confirm my tire warranty would be accepted and was assured it would be. The issue was not the warranty—it was the lack of communication and honesty. On Sunday morning, I called around 9:30 AM and was told my truck would be ready before 5 PM. I followed up again at 12:30 PM and was told the same thing, even after explaining I needed the vehicle for work the next day. Later that afternoon, after waiting all day, I was suddenly told the warranty company was “closed,” which is why nothing had been done. This should have been addressed much earlier instead of repeatedly assuring me everything would be completed. On Monday morning at approximately 8:30 AM, I received a call from the service advisor stating that my warranty claim had been denied. Based on my experience in the dealership industry, that immediately raised concern. On my way to the shop around 8:45 AM, I called the warranty company myself to verify. I was told the claim was still pending and that no decision had been made yet. In other words, the information I was given by the shop was inaccurate. Shortly after, the claim was approved at 9:16 AM. However, the shop never communicated this to me. I waited in the parking lot while no updates were provided. When I asked for a status, I was met with dismissive responses like “I don’t know” and a clear lack of professionalism. At that point, I spoke directly with the technician, who was helpful and honest. He told me it would take about 15–20 minutes—something the service advisor could have easily communicated. When the vehicle was finally ready, I was simply handed my keys with no explanation, no paperwork review, and no acknowledgment. Based on my experience, this situation reflects extremely poor communication and a lack of transparency. Whether intentional or not, providing incorrect information about a warranty decision is unacceptable. The technician did his job well, but the front-end service and communication were unacceptable. This reflects poorly on management and leadership. I would not recommend this location if you value transparency and basic customer service.
• JJ

  Jessica

  Apr 20, 2026
  5.0
  The guys are really knowledgeable in there. I prefer this location even though there is a closer location to me because the staff takes the time to tell you what’s wrong with the vehicle and what are the best options. I won’t go anywhere else for my car service
• SA

  Steffi Amor

  Apr 20, 2026
  1.0
  Very poor experience. Communication was terrible—I was never updated on my car or told when it was ready. Parts I purchased were also lost while in their care, which is unacceptable. The manager said he’d call me back but never did. What should’ve been simple took three days with no communication. Would not recommend.

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