Business Details
About
Auto Repair ShopTire ShopGoodyear
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.1
379 reviews
5 stars
156
4 stars
34
3 stars
26
2 stars
21
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and lack of communication regarding service status.
Efficiency
Numerous reviews highlighted long wait times for service, often exceeding expected durations, even with appointments.
Management Issues
Several customers expressed dissatisfaction with management, citing unprofessional behavior and poor handling of customer complaints.
Quality of Work
There were multiple complaints about the quality of service, including incomplete work and damage to vehicles during service.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism.
- JRJack RossmillerDec 18, 20255.0Sam the manager was very helpful when I got a screw in my tire on my way to work. I will 100% be back to this location as Sam and the staff were very friendly and efficient.
- DLDan LericheOct 15, 20251.0THIS PLACE WAS SUPER SLOW EVEN WITH AN APPOINTMENT FINALLY HAD TO GET UP AND LEAVE Why bother with an appointment if they are just gonna make you wait anyways Plus there is black mold in there air system ...
- WJWill JenkinsAug 15, 20255.0Excellent customer service and professional expertise
- JSJill Armistead StackAug 12, 20255.0I have always used Goodyear and was delighted to find out that even though I live in a new neighborhood all of my previous records are in their computer. I had a problem with a tire and they completely checked it out at no charge. I ended up purchasing a new tire anyway because this was constantly loosing air pressure. There was no pressure to buy, just a joint conversation and recommdations. I will go back again. Highly recommend
- MWMissy WesslingAug 8, 20251.0WOMEN BEWARE!!!!! THIS PLACE IS PREDATORY!!!!! My husband bought me brand new tires several months ago from here, so when my check engine light came on, I thought to bring it there immediately. That was a mistake, my bad, should have gone to the dealership or autozone or somewhere else, bc it’s $100 for them to run the machine and tell you to go to the dealership anyway. My bad, but when they called to give me info on what they found, I got the bare minimum. When my husband called back moments later, he gets a diagnostic code and all the information, and different treatment. Absolutely sick. SHAME ON YOU. editing to add: We've bought at least three sets of tires of here. I think I'm more frustrated that I thought I could trust this place, but apparently, I was wrong. Funny because someone else's 5 star post was a husband buying tires for his wife. Funny because until I had to speak with them myself, I would have thought they were great. WOMEN BEWARE!!!!!
Frequently Asked Questions About Goodyear Auto Service
What are the regular business hours for Goodyear Auto Service in Riverview, FL?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Does Goodyear Auto Service offer in-store pickup services?
Yes, Goodyear Auto Service provides in-store pickup services for customers.
What types of payment does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair-accessible entrance and restroom for customer accessibility.
Can I make an appointment online for service at Goodyear Auto Service?
Yes, you can schedule an appointment online via their reservation URL: https://www.goodyearautoservice.com/en-US/make-appointment
Are there any special holiday hours for Goodyear Auto Service?
On certain holidays such as January 1st and April 20th, the service is closed. On holidays like May 26th, July 4th, September 1st, December 24th, and December 31st, they operate from 8:00 AM to 5:00 PM.
Which popular restaurants are located near Goodyear Auto Service?
Nearby popular dining options include Buffalo Wild Wings for American cuisine, Taqueria ElNeto and Tito’s Tacos for Mexican food, and Dairy Queen Grill & Chill for fast food and ice cream.
Are there any fitness centers close to Goodyear Auto Service?
Yes, Crunch Fitness is located near Goodyear Auto Service, offering gym and active life facilities for customers who want to stay fit.
What insurance agencies can I find near Goodyear Auto Service?
Nearby insurance agencies include Jenn Rossmiller - State Farm Insurance Agent and Mark Rossmiller, which also offers financial services.
How can I access tire and automotive repair services near Goodyear Auto Service?
In addition to Goodyear Auto Service, nearby automotive repair options include Southbay Auto Service, which provides automotive parts and services.