Many customers reported poor customer service, including rude staff and unhelpful management.
Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding the expected duration for scheduled appointments.
Service Quality
Several customers experienced issues with the quality of service, including incomplete work and damage to vehicles.
Communication Issues
Customers frequently mentioned a lack of communication regarding service status and appointment confirmations.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences varied widely, leading to a lack of consistent service quality.
CH
Christi Hooey
2 days ago
1.0
Poor management, unprofessional employees behind the desk. Good year used to have standard instead its a sarcastic, unapologetic woman making sighs and acting annoyed because they can't staff let alone control appointments made.
The excuse 1 guy and two cars in front of me for a 1430 appt can't do an oil change before they close at 1830. 4 hours and 2 of us were only there for oil changes.
JS
Jerry Schwartz
Feb 10, 2026
1.0
Went too have a flat repair the manager said it would be a 3 hour wait, I said I have to get home to my wife who has dementia can you please put my spare on,she said I can't put you ahead of anyone it will still be 3 hours. I told her I was a former G110 Goodyear Dealer & good customer of this company store & bought my Goodyear Fortera tires there & do all my services there for 11 years. I left & went to Tire Choice & they put my spare on for no charge.
I'm will never go back to this company store again. The manager is a joke. As a former Goodyear dealer I couldn't believe how this is how they treat their customers.
AP
A Dakota Longwood Production
Jan 15, 2026
1.0
Made an appointment for two tires to be swapped out. Arrived on time and their system was down. Gave manager my keys and over an hour later the vehicle hadn’t moved so I left. Don’t waste your time or money here, they don’t care. Calling the 800 # below was also a waste of 20 minutes as the representative asked me for a file number that doesn’t exist. Email me some coupons if you want to attempt to resolve this
JR
Jack Rossmiller
Dec 18, 2025
5.0
Sam the manager was very helpful when I got a screw in my tire on my way to work. I will 100% be back to this location as Sam and the staff were very friendly and efficient.
DL
Dan Leriche
Oct 15, 2025
1.0
THIS PLACE WAS SUPER SLOW EVEN WITH AN APPOINTMENT FINALLY HAD TO GET UP AND LEAVE
Why bother with an appointment if they are just gonna make you wait anyways Plus there is black mold in there air system ...
Frequently Asked Questions About Goodyear Auto Service
What are the regular business hours for Goodyear Auto Service in Riverview, FL?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Does Goodyear Auto Service offer in-store pickup services?
Yes, Goodyear Auto Service provides in-store pickup services for customers.
What types of payment does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair-accessible entrance and restroom for customer accessibility.
Can I make an appointment online for service at Goodyear Auto Service?
Yes, you can schedule an appointment online via their reservation URL: https://www.goodyearautoservice.com/en-US/make-appointment
Are there any special holiday hours for Goodyear Auto Service?
On certain holidays such as January 1st and April 20th, the service is closed. On holidays like May 26th, July 4th, September 1st, December 24th, and December 31st, they operate from 8:00 AM to 5:00 PM.
Which popular restaurants are located near Goodyear Auto Service?
Nearby popular dining options include Buffalo Wild Wings for American cuisine, Taqueria ElNeto and Tito’s Tacos for Mexican food, and Dairy Queen Grill & Chill for fast food and ice cream.
Are there any fitness centers close to Goodyear Auto Service?
Yes, Crunch Fitness is located near Goodyear Auto Service, offering gym and active life facilities for customers who want to stay fit.
What insurance agencies can I find near Goodyear Auto Service?
Nearby insurance agencies include Jenn Rossmiller - State Farm Insurance Agent and Mark Rossmiller, which also offers financial services.
How can I access tire and automotive repair services near Goodyear Auto Service?
In addition to Goodyear Auto Service, nearby automotive repair options include Southbay Auto Service, which provides automotive parts and services.
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