Goodyear Auto Service

3.1
378 reviews

About

Auto Repair ShopTire Shop

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
13360 US Highway 301 South, Riverview, FL
33578, United States

Hours

Reviews

3.1
378 reviews
5 stars
155
4 stars
34
3 stars
26
2 stars
21
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and lack of communication regarding vehicle status.

Wait Times

Numerous reviews highlighted excessively long wait times for service, often exceeding the expected duration.

Quality of Work

Several customers expressed dissatisfaction with the quality of work performed, including incomplete services and damage to vehicles.

Management Issues

Feedback indicated poor management practices, including disorganization and lack of accountability from staff.

Positive Experiences

Despite the negative trends, some customers reported positive experiences with specific staff members who provided excellent service.
  • DL
    Dan Leriche
    Oct 15, 2025
    1.0
    THIS PLACE WAS SUPER SLOW EVEN WITH AN APPOINTMENT FINALLY HAD TO GET UP AND LEAVE Why bother with an appointment if they are just gonna make you wait anyways Plus there is black mold in there air system ...
  • WJ
    Will Jenkins
    Aug 15, 2025
    5.0
    Excellent customer service and professional expertise
  • JS
    Jill Armistead Stack
    Aug 12, 2025
    5.0
    I have always used Goodyear and was delighted to find out that even though I live in a new neighborhood all of my previous records are in their computer. I had a problem with a tire and they completely checked it out at no charge. I ended up purchasing a new tire anyway because this was constantly loosing air pressure. There was no pressure to buy, just a joint conversation and recommdations. I will go back again. Highly recommend
  • CR
    C Raymond
    Aug 11, 2025
    1.0
    Literally must be so busy they pick and choose what work they can perform. You guys sure live up to your 3 star rating :)
  • MW
    Missy Wessling
    Aug 8, 2025
    1.0
    WOMEN BEWARE!!!!! THIS PLACE IS PREDATORY!!!!! My husband bought me brand new tires several months ago from here, so when my check engine light came on, I thought to bring it there immediately. That was a mistake, my bad, should have gone to the dealership or autozone or somewhere else, bc it’s $100 for them to run the machine and tell you to go to the dealership anyway. My bad, but when they called to give me info on what they found, I got the bare minimum. When my husband called back moments later, he gets a diagnostic code and all the information, and different treatment. Absolutely sick. SHAME ON YOU. editing to add: We've bought at least three sets of tires of here. I think I'm more frustrated that I thought I could trust this place, but apparently, I was wrong. Funny because someone else's 5 star post was a husband buying tires for his wife. Funny because until I had to speak with them myself, I would have thought they were great. WOMEN BEWARE!!!!!

Frequently Asked Questions About Goodyear Auto Service

What are the regular business hours for Goodyear Auto Service in Riverview, FL?

Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.

Does Goodyear Auto Service offer in-store pickup services?

Yes, Goodyear Auto Service provides in-store pickup services for customers.