Many customers reported poor customer service, including rude staff and lack of communication regarding vehicle status.
Wait Times
Numerous reviews highlighted excessively long wait times for service, often exceeding the expected duration.
Quality of Work
Several customers expressed dissatisfaction with the quality of work performed, including incomplete services and damage to vehicles.
Management Issues
Feedback indicated poor management practices, including disorganization and lack of accountability from staff.
Positive Experiences
Despite the negative trends, some customers reported positive experiences with specific staff members who provided excellent service.
DL
Dan Leriche
Oct 15, 2025
1.0
THIS PLACE WAS SUPER SLOW EVEN WITH AN APPOINTMENT FINALLY HAD TO GET UP AND LEAVE
Why bother with an appointment if they are just gonna make you wait anyways Plus there is black mold in there air system ...
WJ
Will Jenkins
Aug 15, 2025
5.0
Excellent customer service and professional expertise
JS
Jill Armistead Stack
Aug 12, 2025
5.0
I have always used Goodyear and was delighted to find out that even though I live in a new neighborhood all of my previous records are in their computer.
I had a problem with a tire and they completely checked it out at no charge. I ended up purchasing a new tire anyway because this was constantly loosing air pressure. There was no pressure to buy, just a joint conversation and recommdations.
I will go back again.
Highly recommend
CR
C Raymond
Aug 11, 2025
1.0
Literally must be so busy they pick and choose what work they can perform. You guys sure live up to your 3 star rating :)
MW
Missy Wessling
Aug 8, 2025
1.0
WOMEN BEWARE!!!!! THIS PLACE IS PREDATORY!!!!! My husband bought me brand new tires several months ago from here, so when my check engine light came on, I thought to bring it there immediately. That was a mistake, my bad, should have gone to the dealership or autozone or somewhere else, bc it’s $100 for them to run the machine and tell you to go to the dealership anyway. My bad, but when they called to give me info on what they found, I got the bare minimum. When my husband called back moments later, he gets a diagnostic code and all the information, and different treatment. Absolutely sick. SHAME ON YOU.
editing to add: We've bought at least three sets of tires of here. I think I'm more frustrated that I thought I could trust this place, but apparently, I was wrong. Funny because someone else's 5 star post was a husband buying tires for his wife. Funny because until I had to speak with them myself, I would have thought they were great. WOMEN BEWARE!!!!!
Frequently Asked Questions About Goodyear Auto Service
What are the regular business hours for Goodyear Auto Service in Riverview, FL?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Does Goodyear Auto Service offer in-store pickup services?
Yes, Goodyear Auto Service provides in-store pickup services for customers.
What types of payment does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair-accessible entrance and restroom for customer accessibility.
Can I make an appointment online for service at Goodyear Auto Service?
Yes, you can schedule an appointment online via their reservation URL: https://www.goodyearautoservice.com/en-US/make-appointment
Are there any special holiday hours for Goodyear Auto Service?
On certain holidays such as January 1st and April 20th, the service is closed. On holidays like May 26th, July 4th, September 1st, December 24th, and December 31st, they operate from 8:00 AM to 5:00 PM.
Which popular restaurants are located near Goodyear Auto Service?
Nearby popular dining options include Buffalo Wild Wings for American cuisine, Taqueria ElNeto and Tito’s Tacos for Mexican food, and Dairy Queen Grill & Chill for fast food and ice cream.
Are there any fitness centers close to Goodyear Auto Service?
Yes, Crunch Fitness is located near Goodyear Auto Service, offering gym and active life facilities for customers who want to stay fit.
What insurance agencies can I find near Goodyear Auto Service?
Nearby insurance agencies include Jenn Rossmiller - State Farm Insurance Agent and Mark Rossmiller, which also offers financial services.
How can I access tire and automotive repair services near Goodyear Auto Service?
In addition to Goodyear Auto Service, nearby automotive repair options include Southbay Auto Service, which provides automotive parts and services.