Pilot Travel Center

4.1
1397 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Punta Gorda, FL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
26505 Jones Loop Rd, Punta Gorda, FL
33950, United States

Hours

Reviews

4.1
1,397 reviews
5 stars
698
4 stars
364
3 stars
184
2 stars
62
1 star
89

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

While many customers praised the friendly and helpful staff, there were complaints about rude behavior from some employees, particularly in stressful situations.

Cleanliness

The facility, especially the bathrooms and showers, received high marks for cleanliness, with multiple reviews highlighting their spotless conditions.

Parking Issues

Customers frequently noted problems with parking availability, particularly for trucks, citing cramped spaces and a lack of reserved spots.

Service Speed

There were mixed reviews regarding service speed, with some customers experiencing long wait times, especially at food counters.

Payment Problems

Several customers reported issues with credit card payments at the pumps, leading to frustration and the need to go inside for assistance.
  • SS
    Samantha Sánchez
    4 days ago
    5.0
    La verdad prefiero un lugar con regadera que con lavandería, es pequeño pero eso hace que lo mantengan muy limpio en general. Lo que me sorprendió fue la limpieza en las regaderas por primera vez no vi rastros de humedad ni residuos de cabellos de otras personas y con un olor neutro. Colegas camioneros hagamos lo que nos toca en los aparcamientos para que esto permanezca limpio y seguro para cualquiera que le toque llegar aquí. Saludos y bendiciones para todos.!!!
  • CS
    Christeta Stephens
    Nov 8, 2025
    5.0
    "I appreciate the great customer service and employees that they have here.They do a "Super Job"!! of customer service here and maintaining this truck stop and travel center to be "the best it can be"!!"THANK YOU"!! To the "Great Staff" and "Manager" for doing an "Awesome"!!! job here."I am a very greatful truckdriver"!! for what they do here when I need them for "Great Support"!! "THANK YOU PILOT"!!"THANK YOU FOR AN AWESOME TEAM HERE"!!! "Thank you"!!And May "God Bless All the team members here always "!! and for the "Great service"!!! that they provide each and every day."THANK YOU"!!! Sean and Christeta Stephens.😇🙏❤😊👍❤😇🙏❤🙂👍👍
  • JJ
    Judy Johnson-Miller
    Nov 7, 2025
    4.0
    Clean bathrooms. Nice staff.
  • DD
    Dakota
    Oct 15, 2025
    1.0
    why does a grown man think this is appropriate behavior especially at work?.......... I don't know the man working tonight that was using the golf cart ...male pilot worker went out to my fiance asked him to move he told the worker he was waiting on me then pilot worker threw up an attitude saying it was for trucks my man said a truck wouldnt fit there and then he said trailer uh that isnt big enough for a trailer (so which is it or are you just lying?) I see cars all the time on that side and its the only side with air for cars and thats at the pumps where i see cars a lot!! So what was wrong with us parking in a spot that no one else was parked near?when he realized my man wouldnt leave the worker came into arbies to find me! So he went out of his section and went into arbies where he doesnt work to cause a scene!!!i hope he feels tough being a creep and anger issues like that!!!He asked if the car was mine, I said yes then attitude started and he told me to have my man move and how he was being a problem. I told him if he was mean its cause you did something my fiance is a very nice man.we always parked there and never had a problem. He said well not on my shift im not going to get introuble for no one and i said you cant help if someone is being an ass and get introuble for that you cant control what people do and you had to cause a problem for him to be mean.he got all mad and walked away from me..like what do you expect?my man is so nice and i dont play around when it comes to my fiance.....pilot worker has a big attitude problem and is a creep with anger issues...we were regulars but now I never want to go again...I was shaking with anxiety cause this big dude was attitude galore and raising his voice at me..the arbies sweethearted cashier even asked if I was OK youre shaking cause she saw I was shaking from anxiety I said ya he had to do something for my man to be mean cause he's really nice and the parking spaces hes talking about definitely won't fit a truck. The arbies worker told me to use the side door cause she could tell I was scared..plus what creep finds the guys girl alone in a store? I don't control other people for one and 2 I'm a woman why are you confronting me? Let it go being parked for 10 or 15 mins won't hurt anyone and no one was parked over there either!!! I will never support this pilot again! This is how your workers treat people is absolutely not acceptable...I hope you run the cameras back from tonight around 1040-1050 pm the incident happened around then(i was in arbies with black yogas cowgirl boots and a red v kneck t shit)...truly scary for a man to be like that...he should not be working there..can't even talk to a woman nicely when he's mad over something so silly and throws attitude...
  • DT
    Derek Trubiano
    Oct 15, 2025
    4.0
    Good stop.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.