Safelite AutoGlass

Reviews

• RM

  Rosa Mar

  1 day ago
  5.0
  Great service, on time,clean and it took less than 2 hours since the time that the technician arrived. Through my insurance the appointment was in 2 days after my claim. Excellent job, first time I have to use windshield company. Allstate insurance covered it.
• FD

  Frank DeCelie

  4 days ago
  5.0
  Matthew the Safelite tech showed up on time, and handled the changing of my windshield fast, efficiently and professionally. I am very pleased with the whole experience, and recommend this company very highly.
• CW

  Christina Watson

  Mar 26, 2026
  5.0
  Safelight was a breeze to deal with when a rock hit my windshield! Easy scheduling, came to my work, tech was excellent and polite. Easiest transaction I have had in the state of Florida considering most places/people have been rude and entitled! Thank you safelight for giving me faith that there are good companies out there!! I highly recommend safelight!!
• DG

  Derek Gill

  Mar 20, 2026
  5.0
  As far as this location goes, their customer service is pretty terrible- The kind of terrible that comes from absolutely no consequences for their actions. There is no way to communicate with anyone. The first tech said my windshield was “too broken” and that it would need to go to the shop. After going to the store in person, they assured me this other tech could do it. He arrived, looked at the vehicle and then left without saying anything. On the third attempt, they sent Max out from Ft Meyers and he was able to remove and install the new windshield without any problems. I would give them one star, but I have learned that the rating may reflect poorly on the tech that did the install and that’s not fair to him. Go to Ft Meyers’ location if you actually need the job done. This place is awful.
• BC

  Beverly Clark

  Mar 17, 2026
  2.0
  First, I was disappointed that there was no mobile service available in my area. To me, that is false national advertising! Secondly, I received a call just about an hour before they were going to close saying I needed to pick up my car before 5:00. The hours listed on their front door said 8:00 to 5:00. The person who called said they were getting ready to close and if I was not there by 4:45, I would have to wait for the next day to pick up my car. I was at work and had someone already coming to take me to get my car in about 10 minutes. I was leaving work early to do this. We made it there before they closed. But it caused a lot of stress trying to get there with “rush hour” traffic. Not at all easy.