CB
Craig Baldwin
Mar 27, 2026
The most reliable trucks in the industry
DL
Damian Lobo
Mar 15, 2026
I had a very frustrating and unprofessional experience with Penske during my recent truck rental.
I called Penske ahead of time to reserve a truck and was told there was only one location that had the vehicle available. Based on that information, I drove over an hour to that location expecting the truck I reserved to be ready. When I arrived, they told me the truck and size I had reserved was not available at all.
The staff then took a very long time trying to solve the issue, which delayed us even more. Eventually, the only option they gave us was a 26-foot truck, which was much bigger than what we reserved and far larger than what we actually needed. This made our moving job much more difficult, since maneuvering such a large truck was unnecessary and inconvenient.
To make matters worse, the truck they gave us had difficulty starting with the key, which made the situation even more stressful and raised concerns about the condition of the vehicle.
After all this, I was later charged an additional $214 for a supposed “extra day”, which is completely incorrect. The truck was returned on time according to the agreed pick-up and drop-off schedule.
Overall, this was a very poor and unprofessional experience, from the incorrect reservation information to the oversized vehicle and the incorrect extra charge. I expected much better service and accuracy from a company like Penske.
ME
Markenzie Emile (Markenzie Emile)
Feb 24, 2026
I had a very dangerous experience with Penske Truck Rental. One of their drivers nearly ran my personal vehicle off the road, which was completely unsafe and alarming. It’s unacceptable for a professional driver to put others at such risk. I hope Penske takes immediate action to ensure their drivers follow proper safety protocols — no one should feel threatened while on the road because of their employees.
MO
Maria Mercedes Cristancho Ortiz
Feb 11, 2026
I had a very good experience renting a 16'truck with a lift gate. Prices were fair and affordable. Evan in the front was very friendly and accommodating, making the rental and pickup process seamless, explaining the details of the prices, insurance, and the options available. The truck was spotless, ran perfectly, and the liftgate made loading heavy items easy. Highly recommend them for any moving needs.
LJ
Luis Cofresi Jr.
Nov 18, 2025
Top-notch service every time. The entire Penske staff is professional, but Evan really stands out. He’s attentive, proactive, and always makes sure I’m taken care of when it comes to truck availability. His follow-through and customer care make all the difference. Thank you all!