Enterprise Rent-A-Car

3.9
264 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Pompano Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mcnab & Powerline location today.

Location

Enterprise Rent-A-Car
1402 S Pompano Pkwy, Pompano Beach, FL
33069, United States

Hours

Reviews

3.9
264 reviews
5 stars
177
4 stars
14
3 stars
10
2 stars
5
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior.

Vehicle Condition

Several reviews mention issues with vehicle cleanliness and maintenance, including reports of roaches and unclean interiors.

Reservation Issues

Customers frequently experienced problems with reservations, including unavailability of reserved vehicles and unauthorized charges.

Staff Professionalism

While some staff members received high praise for their professionalism and helpfulness, others were criticized for being rude and dismissive.

Overall Experience

The overall experience varied significantly, with some customers expressing satisfaction and loyalty, while others reported severe dissatisfaction and vowed not to return.
  • AG
    Andres Garcia
    4 days ago
    5.0
    Amazing service
  • MW
    Monefa White
    Nov 14, 2025
    1.0
    ⭐️ 1-Star Review – Enterprise Car Rental, Pompano Beach My recent experience at the Pompano Beach Enterprise location was extremely disappointing. The manager, Briana, was unkind and insensitive during a moment when patience and professionalism were needed most. After I clearly explained that I had a toddler with an ear infection and needed to get to a doctor’s appointment, she still made me wait over 20 minutes with no sense of urgency or concern. It was an unnecessary delay that showed a complete lack of care for customers and their circumstances. On top of that, the rental car provided did not have any floor mats, which is unacceptable for a company of this size and standard. It made the vehicle feel unkempt and poorly maintained. To add insult to injury, the vehicle was roach-infested. This is beyond unacceptable and raises serious concerns regarding cleanliness, sanitation, and overall vehicle maintenance. No customer should ever have to deal with this. I have rented from Enterprise many times without issue, but this visit left me feeling unheard, undervalued, and extremely disappointed. I truly hope management addresses this, as no customer should be made to feel this way.
  • TP
    Tracy Parson
    Nov 7, 2025
    5.0
    My experience with this place was awesome. Bianca took care of me and she was very very good. I get his place five stars.
  • RO
    Robyn Oster
    Oct 8, 2025
    1.0
    My husband rented a car. It broke down in lake city florida on the highway at 730pm After 6 hours of promises that they would get him off the side of the road he was still in a car with no food or ac and was not able to roll a window down. At 1 am they canceled the tow And I was told to call the police in lake city from pompano beach to get my husband off the interstate. All his possessions were left in the car which was transported to Jacksonville. He was in lake city. Had to pay for a hotel out of my pocket. Was informed they would uber him to gainesville to rent a car. Which they did not. Between my husband and I we called over 20 phone calls and visits to 3 branches including on on mcnab and poweline. And were told that to get him home we would have to rent a car for another day. But we could not even rent a car from them because they had not processed the defective car they gave him. So we had to go to hertz to rent a car to get him home. Worst experience. Worst customer service. And we rent a car every month from them.
  • NC
    Naley Charlot
    Oct 7, 2025
    5.0
    Best Location Let Enterprise Take Care Of You Car Rental Needs I Will Definitely Be Returning For My Future Trips Thanks Again Danielle You Were Awesome !

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Pompano Beach, FL?

Enterprise Rent-A-Car is located at 1402 S Pompano Pkwy, Pompano Beach, FL 33069.

What are the operating hours of Enterprise Rent-A-Car in Pompano Beach?

The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday and Sunday from 9:00 AM to 3:00 PM.