AutoZone Auto Parts

4.7
1904 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Sample Rd. in Pompano Beach, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pompano Beach, FL or call us at (954) 782-5238.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
904 E Sample Rd, Pompano Beach, FL
33064, United States

Hours

Reviews

4.7
1,904 reviews
5 stars
1,704
4 stars
75
3 stars
42
2 stars
13
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist.

Staff Recognition

Specific employees, particularly Melvin, Deborah, and Isaac, received multiple commendations for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, some customers reported unprofessional service and lack of assistance.

Efficiency

Several customers noted quick service and efficient problem-solving, particularly regarding battery installations and replacements.

Store Environment

The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
  • RJ
    Raheim Jay
    2 days ago
    5.0
    Melvin p is awesome store is great fantastic but he more money
  • GB
    Gerardo Borja
    Nov 15, 2025
    5.0
    A1 Customer service from Sharmar . Not my closest AutoZone but willing to drive here for the customer service provided
  • NN
    Natalia
    Nov 5, 2025
    5.0
    Melvin is an asset to the Sample Road Auto Zone. He goes above and beyond to assist customer and is courteous as well. He is knowledgeable and polite as well.
  • EC
    Evans Cambrone
    Nov 1, 2025
    5.0
    Melvin po was excellent! Best experience from helping me find the right battery as well as entertaining us while installing it. Superb professionalism to the 10th degree!
  • PA
    Personal Assistant
    Oct 12, 2025
    1.0
    Unprofessional Service and Poor Customer Support! I wish I was a mystery shopper…it was that bad! SKIP THIS STORE. Visited this location today seeking help with an evaporative emission system part for my 2019 BMW X2. I provided the year, make, model, and fault code (P0446), along with the part name, but did not have the exact part number. The employee at the counter (young black American female) struggled with the spelling of “evaporative,” repeatedly entering it incorrectly despite my attempts to clarify. When I politely pointed out the error, she became defensive and blamed me for not showing her my phone clearly enough (which I had already done). Her tone shifted from dismissive to confrontational. What made this worse: • No greeting when I entered the store • No acknowledgment or offer of assistance until I approached the counter myself • Became visibly irritated when I corrected her spelling mistake • Accused me of being unclear after I had already shown her the correct spelling multiple times. I left without the part. If you’re going to work in customer service, basic courtesy and patience should be the baseline. AutoZone’s competition will gladly earn my business if this is the standard here. What’s even worse is customer service like this is one of the reasons companies would rather incorporate AI agents than hire people to interact with customers. This could have been an easy sale. I don’t think it could get any easier, but to get an attitude, become frustrated, and then slick with me all because your computer can’t find a part due to your spelling errors is insane. She needs training or find someone else. Highly recommend you skip this store.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Pompano Beach?

AutoZone Auto Parts in Pompano Beach is open from 7:30 AM to 9:00 PM Monday through Saturday and from 8:00 AM to 9:00 PM on Sunday.

Does AutoZone Auto Parts offer same-day delivery and in-store pickup?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.