Advance Auto Parts

4.3
757 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 12396 SW 3rd St in Plantation offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
12396 SW 3rd St, Plantation, FL
33325, United States

Hours

Reviews

4.3
757 reviews
5 stars
502
4 stars
129
3 stars
38
2 stars
18
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees like Shantal, Sean, and Eleazar for their exceptional service.

Product Availability

Customers noted that the store generally has a good selection of parts and accessories, although some experienced issues with incorrect items or stock availability.

Mixed Experiences

While many reviews highlighted positive interactions, there were significant complaints about rude staff and poor service, indicating inconsistency in customer experiences.

Efficiency Issues

Several customers reported slow service and long wait times, particularly during busy periods, which detracted from their overall experience.

Training and Knowledge

Feedback indicated that while some employees were knowledgeable, others lacked training, leading to confusion and mistakes in assisting customers.
  • DF
    David Finger
    2 days ago
    5.0
    Came to advance auto for 2 new batteries and Muhammad went above and beyond and I will definitely come back.If you come to advance auto make sure you see him
  • SA
    Sam A
    6 days ago
    5.0
    This is definitely my go to auto store. Extremely helpful and made and always bad week way better. Didn’t catch their names but the evening crew working today at 5pm you guys are the best.
  • JG
    Jimmy G
    Oct 24, 2025
    5.0
    I called to check on a part, and was greeted with a women's voice and demeanor that actually gave me a great feeling and confidence there is still sweetness out here in the jungle we live.. I actually called back to ask her name... SOPHIA Advance Auto Parts is lucky to have a great employee like you. Thank you
  • JR
    Julieta Roberts
    Oct 16, 2025
    5.0
    Excellence on customer service. I was able to fix Silver! I love you guys ..... my Silver is 2009 but is the only car my 80 year old Mom will ride. And this is not a paid program ...jaja! So grateful
  • JJ
    Joey
    Aug 16, 2025
    5.0
    They have all the parts I needed.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*