Need a rental car in Plant City, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Plant City location today.
Many customers praised the staff for their friendly, helpful, and professional service, particularly highlighting individuals like Tiwan and Argenis.
Rental Process
The rental process was frequently described as easy and efficient, with quick check-in and check-out experiences noted by several customers.
Vehicle Condition
While many customers received clean and well-maintained vehicles, there were complaints about receiving dirty cars and issues with vehicle availability.
Communication Issues
Several reviews mentioned poor communication regarding reservations, pricing discrepancies, and difficulty reaching the location by phone.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding service inconsistencies and management responsiveness.
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Christina
Nov 7, 2025
5.0
Michael helped me with my rent and he was a delight to deal with. I would definitely use them again.
PP
pjmurray92
Nov 6, 2025
1.0
Reservation was made and accepted. I chose this location because others stated they were “sold out”. I chose the “Luxury” option in my reservation. Upon arriving and checking in, they said they didn’t have any cars and were expecting some “in a few hours”.
I informed them I would be willing to take “any car”, but it was still going to take hours.
Obviously this is not going to work for time sensitive work travel. Hence the reason for providing availability based on selecting a “pickup time”. There was no sense of urgency to correct the problem. After being told it may be hours, I was told they would know more in about 20 minutes. I sat there for 30 minutes and no one said a word or approached me. They had zero cars there. This was a significant waste of time and even worse to sit there and not even be acknowledged.
KC
Kim Cerny
Oct 31, 2025
5.0
Will definitely choose Enterprise Plant city again. Service was awesome !!
WK
Willie Knight
Oct 23, 2025
5.0
I can always count on enterprise for my rental car needs, every time i use them they make me feel like i'm top priority, keep up the good work "especially the plant city crew.
CB
C Burns
Oct 20, 2025
5.0
I want to give a huge shoutout to Tiwan, the branch manager at Enterprise Rent-A-Car, for delivering truly outstanding customer service. After being turned away by multiple locations and feeling like I was out of options, Tiwan went above and beyond to find me a vehicle. His professionalism, persistence, and genuine care made all the difference. He didn’t just meet expectations—he exceeded them.
In a moment of frustration, Tiwan turned things around with calm confidence and a can-do attitude. It’s rare to find someone so committed to helping customers, and I’m incredibly grateful for his support. If you’re ever in need of a rental and want to be treated with respect and kindness, ask for Tiwan. He’s a true asset to Enterprise!