Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceOil Change Service StationBrake ShopAuto MaintenanceAlternator Repair
Runway Imports is a full-service preventive maintenance and auto repairs center in the Pensacola, FL 32504 area, specializing in European/Asian Automotive Services, European/Asian Import Automotive Care, AC Repair, Asian Vehicle Repair, Brakes, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, and European & Import Vehicle Repair since 1979.
Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 850-477-0216 to let us know how we can help you!
Location
Hours
Reviews
4.5
157 reviews
5 stars
129
4 stars
8
3 stars2
2 stars
7
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Trustworthiness
Several reviews emphasized the honesty and integrity of the mechanics, with customers feeling confident that they were not being overcharged or sold unnecessary services.
Quality of Work
Customers generally reported satisfaction with the quality of repairs, noting that issues were often diagnosed and resolved effectively.
Communication
While many appreciated the clear communication regarding repairs and costs, some reviews indicated a need for improvement in proactive updates and follow-up.
Mixed Experiences
A few customers expressed dissatisfaction with specific repairs or service delays, indicating that experiences can vary significantly.
- KDkevin duncanSep 8, 20255.0Fast, quality work with excellent pricing.
- TDTiffany DavisOct 18, 20205.0First time using them! I needed regular maintenance on my BMW which is Diesel and these guys were amazing! Spot on with appt time, price and pure expertise. They are my new go-to! Thank you so much for making it an easy process! I'm hooked! Tiffany M Davis, Realtor
- SRSam RogersJan 20, 20205.0These guys do outstanding repair on my 91 Nissan 300ZX twin turbo. Always honest and good prices.
- PJPerry JourneyNov 9, 20141.0Bottom of the barrel for a mechanic shop. I had two services done here and neither was done correctly. First I had my brake fluid flushed, and the result is still present today in that my car has never stopped like it used to. I now have significantly less braking power. The second service was a regular front brake change. Immediately after replacing my brakes I noticed significantly less brake power, and after two days my brakes started to sequel embarrassingly loud. Returning to the mechanic and requesting the brake noise be fixed they opted to install a whole new set of brakes, replacing the two day old brakes, and tried to charge me an additional brake service billing me for brand new brakes! This place is horrible to say the least. Their mechanics dont drive imports and definitely dont know how to work on them! Find you a mechanic that is driving a BMW with 400k miles on it rather than these jokers, you will be much more satisfied.
Frequently Asked Questions About Runway Imports Inc
What types of vehicles does Runway Imports Inc specialize in servicing?
Runway Imports Inc specializes in European and Asian import vehicles, providing expert maintenance and repair services.
What services does Runway Imports Inc offer?
Runway Imports offers preventive maintenance, auto repairs including AC repair, brakes, electrical services, engine & transmission work, oil changes, and alternator repair for import vehicles.
Where is Runway Imports Inc located?
Runway Imports Inc is located at 6606 N 9th Ave, Pensacola, FL 32504, USA.
What are the business hours for Runway Imports Inc?
Runway Imports Inc is open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Which payment methods are accepted at Runway Imports Inc?
Runway Imports accepts American Express, Visa, Mastercard, Discover, cash, and check as payment methods.
How can I contact Runway Imports Inc?
You can reach Runway Imports Inc by phone at 850-477-0216 or via email at runway1@bellsouth.net.
Does Runway Imports Inc have an online presence where I can learn more?
Yes, you can visit their website at https://www.importautorepairpensacola.com or their Facebook page at https://www.facebook.com/RunwayImportsInc for more information.
What nearby automotive stores can I visit for parts while at Runway Imports Inc?
AutoZone is a nearby automotive parts and repair store you can visit when at Runway Imports for convenient access to car parts and accessories.
Are there dining options near Runway Imports Inc where I can eat while my car is serviced?
Yes, nearby restaurants include Sonny's BBQ on 9th Ave, Burger King, and Domino's Pizza, offering barbecue, fast food, and pizza options respectively.
What other service providers are near Runway Imports Inc that could be useful to customers?
Nearby helpful services include Westmark & Associates: Allstate Insurance for insurance needs, Pen Air ATM and Bank of America ATM for banking, and the Pensacola Fire Department Station 6 for emergency services.