Pete Moore Chevrolet, INC.

4.3
1746 reviews

About

Chevrolet Dealer
Pete Moore Chevrolet is your go-to Chevy dealership in Pensacola, FL. Visit our nearby automotive dealer for trusted car service in Florida, new and used Chevrolet sales, OEM Chevy parts and so much more!

Details

  • DeliveryAvailable
  • Credit cardAvailable

Location

Pete Moore Chevrolet, INC.
103 North New Warrington Rd, Pensacola, FL
32506, United States

Hours

Reviews

4.3
1,746 reviews
5 stars
1,308
4 stars
134
3 stars
76
2 stars
49
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor communication from the service department, with some experiencing delays of weeks for repairs.

Sales Experience

Many customers praised the sales team for their professionalism and helpfulness, highlighting positive interactions and smooth transactions.

Customer Care

Some reviews noted exceptional customer service from specific staff members, particularly in the service department, who went above and beyond to assist customers.

Transparency Concerns

Several customers expressed dissatisfaction with perceived dishonesty in pricing and service recommendations, feeling misled during the sales process.

Mixed Reviews

While some customers had great experiences, others reported significant issues, indicating a lack of consistency in service quality.
  • DP
    Dawn Phillips
    Nov 15, 2025
    1.0
    PEAT MOORE WILL RIP YOU OFF. They had my car for 10 months February 02 to Nov 2 that's 10 months. They put a transmission in $5,700 never work right. If you want to see a horrible atatude go to Peat Moore. They treat you like trash. They will take your money and leave you stranded. Their faulty work almost KILLED me 5 times. Than after months of them lying to me about them fixing my car. They didn't even move it from it's original parking spot. Now I have to take it to a real transmission shop and pay again to have my transmission fixed properly. DO NOT GO TO PEAT MOORE THEY WILL RIP YOU OFF
  • DS
    Deborah Senn
    Nov 9, 2025
    5.0
    We just purchased a certified factory pre-owned Suburban and couldn’t be more pleased with the entire experience at Pete Moore Chevrolet. Tom Royster was so helpful and accommodating and truly made us feel that we were valued customers. I would highly recommend this dealership for any vehicle purchase, new or used. They are honest and conscientious.
  • KK
    Kathy Kimmons
    Nov 6, 2025
    5.0
    The car buying experience was top notch as always Nathan and Michelle and George Thanks for all that you did and do for me Always Kathy K and family
  • FM
    Frank Meade
    Oct 23, 2025
    1.0
    Horbual Horbual it took 6 months to put a transmission in my car. 5 times I almost got killed from their faulty work. Time and time again I had to take it back and wait week or months for them to look at it. It should only take 2 days to replace a transmission. Over charge me for their in competency. It goes on and on as we speak. Dents in my hood from them parking it under a tree. I showed to them they tried to lie about it buy saying they don't have any tree's. Till. I showed them a picture of my car under their tree. Had to buff out my truck paint from all the leaf stains on the truck. PLEASE DO NOT NOT TAKE IT TO PEAT MOORE CHEVROLET YOU WILL BE SORRY IF YOU DO I TOLD YOU SO
  • JL
    Jim Leathley
    Oct 8, 2025
    5.0
    We are from Ohio and are at Pensacola Beach for 3 weeks. We experienced a catastrophic failure with our 2023 Chevy Silverado 2500HD High Country. We found Pete Moore Chevrolet through a Google search. It talked about the business being a local family owned business, who is community oriented and community supportive. We wer most fortunate to get “hooked up” with Christina Marlowe in service. First - this was a non-warranty issue, which had us facing a MAJOR out of pocket expense. We scheduled service, and Christina suggested that we contact our insurance company, as similar instances that they have encountered have had success in receiving coverage. My agent advised that they didn’t believe it would be covered, but had me call the corporate office. A claim was started, and a local inspector was contacted. Christina handled all of the contact between the dealership and insurance company. Even after the initial claim was denied, Christina “went to bat” for us. After several contacts with them, the denial was reversed and the claim approved. More importantly, Christina fought for us and ensured that the repairs would be made with 100% GM O.E.M. parts (instead of the aftermarket parts that the insurance company wanted to provide), AND fought to ensure that ALL necessary parts were going to be replaced, NOT just a “quick fix kit” that the insurance company suggested. The end result - we were able to get our truck fixed 100% correctly, with an out of pocket cost of approximately 10% of the total cost ! A major plus - we have a 2 year warranty on the repairs, good at ANY Chevrolet dealership. We cannot say enough good about the staff at Pete Moore Chevrolet. Christina went above and beyond to make sure that everything was done correctly, and kept us informed every step of the way. This says SO MUCH, given that we are here from out-of-state, and (in all likelihood) would have little, if any, chance of repeat business with them. We wholeheartedly recommend that you consider doing business with Pete Moore Chevrolet, whether it be for service, or the purchase of a new or used vehicle. This is a top notch, customer first business, that we are so very happy that we were fortunate to find.

Frequently Asked Questions About Pete Moore Chevrolet, INC.

What is the full address of Pete Moore Chevrolet, INC.?

Pete Moore Chevrolet, INC. is located at 103 North New Warrington Rd, Pensacola, FL 32506, USA.

What are the typical business hours for Pete Moore Chevrolet during weekdays?

Pete Moore Chevrolet is open from 8:30 AM to 7:00 PM Monday through Friday.