Business Details
About
Car Rental Agency
Skip the counter when you rent a car with National in Pensacola. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Pensacola today!
Location
Hours
Reviews
4.3
475 reviews
5 stars
327
4 stars
59
3 stars
24
2 stars
20
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and helpfulness, particularly highlighting individuals like Lucas and Trevor for their exceptional service.
Vehicle Quality
Feedback indicated mixed experiences with vehicle conditions, with some customers receiving clean and well-maintained cars, while others reported issues such as poor maintenance and cleanliness.
Efficiency
Customers appreciated the quick and seamless pickup and drop-off processes, although some noted long wait times at the counter during busy periods.
Pricing Concerns
Several reviews mentioned high pricing and additional fees, which detracted from the overall experience for some customers.
Emerald Isle Experience
There were complaints regarding the Emerald Isle service, with some customers confused about its availability and others experiencing issues with vehicle reservations.
- MAMatt AllenOct 30, 20255.0Great service from the team!
- SJSalor JohnsonOct 27, 20255.0The kindness of the staff made my 18 hour travel day a little less stressful. I wish I got the names of the people who helped!
- BWBrandyn WalterOct 18, 20255.0I have used National religiously for three years now. I have tried other rental agencies. No one comes close to their professionalism and kindness.
- PPPascalOct 15, 20255.0As a frequent traveler, I’ve rented cars at countless locations – and I’ve also rented at the Pensacola branch several times already. Every time the experience has been great, but my most recent visit was truly outstanding thanks to Lucas. Lucas delivers service on a completely different level. He is professional, attentive, fast, and genuinely committed to making the rental process smooth and pleasant. You can immediately tell that he cares about his work and about the customer experience. I can honestly say that Lucas provides the best service I’ve ever experienced at a car rental company. For someone who rents cars as often as I do, that makes a huge difference. Thank you, Lucas – National is lucky to have you on the team!
- GMGreg McDowellOct 14, 20251.0The National service itself was fine, but the vehicle I received—a Toyota Corolla—was in poor condition. A few key issues: 1. The car was too small for my height (6’2”), forcing me to drive hunched over all weekend. 2. Significant road noise made it hard to hear GPS directions. 3. The dashboard rattled constantly. 4. The low tire pressure light stayed on despite checking the tires. 5. The infotainment screen would randomly go black and only reset after shutting off the car. Overall, not a great experience. I wanted to flag these issues in case vehicle quality can be reviewed for future rentals.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Pensacola?
National Car Rental is located at 2430 Airport Blvd, Pensacola, FL 32504, United States.
What are the operating hours of National Car Rental in Pensacola?
National Car Rental is open daily from 7:00 AM to 11:59 PM.
What types of car rentals are available at National Car Rental Pensacola?
They offer economy car rentals, luxury car rentals, and general car rental services including airport pick up.
Can I skip the counter when renting a car with National Car Rental in Pensacola?
Yes, you can skip the counter by choosing any car in the aisle and managing your rental via the National app with Emerald Club.
What payment options does National Car Rental accept at its Pensacola location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any special offers available for National Car Rental in Pensacola?
Yes, there are special offers available, which can be viewed on their website at https://www.nationalcar.com/en/car-rental/specials.html?mcid=yext:245709.
Is there parking available near National Car Rental at Pensacola International Airport?
Yes, Surface Lot Parking and Republic Parking are nearby options for parking.
What nearby dining options are available close to National Car Rental in Pensacola?
Nearby dining includes Chick-fil-A and Einstein Bros. Bagels, both located near the airport terminal.
What airport terminal services are located near National Car Rental at Pensacola International Airport?
The Terminal, TSA Security, and Pensacola International Airport facilities are nearby, making it convenient for travelers.
What are some local attractions near National Car Rental in Pensacola?
The National Museum Of Naval Aviation and Perdido Key Beach are popular nearby attractions you might want to visit before or after your car rental.