Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal ServiceJoe Hudson's Collision Center
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- RestroomAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.6
277 reviews
5 stars
237
4 stars
7
3 stars
10
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, noting excellent communication and timely updates throughout the repair process.
Repair Quality
Feedback was mixed regarding the quality of repairs, with some customers expressing satisfaction while others reported issues with the use of aftermarket parts and poor workmanship.
Timeliness
Several reviews highlighted the quick turnaround times for repairs, with many customers receiving their vehicles back earlier than expected.
Communication Issues
Some customers experienced significant communication problems, including misleading updates about the status of their repairs and lack of responsiveness from staff.
- HHHeather HarriottJan 2, 20265.0Shout out to Kevin and the staff at Joe Hudson Collision! Very pleasant to work with- walked me through the process, helped me with getting to and from my rental car with ease, kept me informed of status of my car and most importantly did excellent work on my car- if you ever need a great repair place- keep them in mind!!!
- BPBrenda ParkerJan 1, 20265.0Great job
- NLNicholas LibertDec 22, 20251.0To be clear — this review reflects my real, direct experience with Joe Hudson’s Collision Center during an active insurance claim. My vehicle was physically at your shop, your staff produced the estimate, and all repair decisions were routed through your DRP relationship with GEICO. The issue is not one location — it is the DRP model Joe Hudson operates under as a national chain. Customers deserve to understand that DRP shops are financially incentivized to follow insurer cost-control directives, favor repair over replacement, and minimize documentation of safety or mechanical disputes. In my case, this meant: • A damaged wheel being pushed for repair instead of replacement • Tire mismatch and drivetrain safety concerns being minimized • A low cosmetic bumper estimate (~$700) that did not reflect OEM-equivalent restoration • Safety and mechanical concerns not being documented in writing That is not “spam” — that is a legitimate customer experience. Posting this publicly is intended to help other consumers understand how DRP collision chains operate so they can make informed decisions about where to take their vehicle after an accident.
- LTLynette R. ThaxtonDec 9, 20255.0Everyone was friendly from the first time dropping off my car until I picked up my car. Kept me posted the entire time.
- WWWins787Dec 1, 20253.0Great Customer Service i would a 10 with how they treat me in the shop. Otherwise i had to comeback several times because i wasn’t satisfied with the quality of the job. I came back because it needed more buff on the paint and I was told that the fender was going to be repaired but on the invoice it was replaced with a Aftermarket part instead of a OEM one. The trim is a OEM part and now it has a small gap between them. I got tired of having to complain about the same situation and i just leave it like that.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson's Collision Center restore a brand new vehicle after an accident?
Yes. They use a state-of-the-art computerized paint mixing system for accurate finish matching to make your vehicle look new again.
How long does it take to repair a vehicle at Joe Hudson's Collision Center?
Repair time varies based on damage complexity, but they complete repairs promptly without compromising quality.
What payment methods does Joe Hudson's Collision Center accept?
They accept insurance checks, money orders, Visa, MasterCard, and American Express.
How will I know when my car repairs are finished?
They will call you after inspection to inform you your vehicle is ready for pickup.
What brands does Joe Hudson's Collision Center service?
They service many brands including Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Infiniti, Ford, Honda, Acura, General Motors, Chevrolet, Buick, GMC, Cadillac, Tesla, Subaru, Audi, and Volkswagen.
What are the business hours of Joe Hudson's Collision Center?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Does Joe Hudson's Collision Center offer free repair estimates?
Yes, they provide free estimates along with services like paintless dent repair and insurance claim assistance.
Which nearby auto repair shops are close to Joe Hudson's Collision Center?
Nearby auto repair options include Cockrell's Body Shop of Pensacola, Sam's Auto Center, and Scratch Off Auto Repair, which can be alternatives or complements for different automotive needs.
Are there nearby car dealers close to Joe Hudson's Collision Center where I can purchase vehicles?
Yes, nearby car dealers include Auto Network, Auto Leader, R.G. Motors, Car City Autos of Pensacola, Nada Auto Sales, and Southern Wholesale Cars, Inc.
What other automotive-related services can I find near Joe Hudson's Collision Center?
Close by you can find services like auto glass repair at Lloyd's Glass and Correct Calibration Services, auto detailing at Cleaning Cars and Cali Detail Shop, and towing services at Sam's Auto Center.