Need a rental car in Pensacola, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Car City location today.
Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of individual employees providing exceptional service.
Vehicle Condition
There were multiple complaints about the cleanliness and maintenance of the vehicles, with reports of dirty cars and mechanical issues.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of booked vehicles and poor communication regarding pick-up times.
Mixed Experiences
While some customers had outstanding experiences, others reported severe dissatisfaction, indicating inconsistency in service quality across different visits.
AM
Amanda Muskovich
6 days ago
1.0
Representative gave me fully incorrect information on the details of my rental leaving me high and dry when I showed up to pick up my rental. If, as an employee, you aren't 100% sure on the answer, place the customer on hold and FIND SOMEONE WHO DOES.
DG
Daniel Gehringer
Feb 26, 2026
5.0
Solomon was an incredible associate who was very polite and professional throughout the whole experience. I would recommend this specific location due to it being the best interaction I’ve ever had with a rental agency.
VS
Vibe With Shautiana
Feb 23, 2026
5.0
I’m so happy with my 2023 ford escape the price is even and I know I can handle it 😝they hooked me and my 3 kids up with a car.
If you wanna know who ask for amber and Gary !! They were the best I’m so glad I could leave with a car for me and my babies. If you got the money!! Come to them! Even if you don’t have as much jus still come they can work with you
AA
Angie
Feb 8, 2026
1.0
Managers are uninformed and unprofessional. Do not make a reservation if you have an emergency with this company! I went to the Davis Hwy location and was told one thing by a manager and went to Pensacola Blvd and was told something totally different by a very unexperienced-unprofessional Manager. I call Hertz and was in a car within 30 minutes of making my reservation! The only reason they got 1 star is because I couldn't give them 0 stars!
HA
H A
Feb 6, 2026
5.0
Brandon and Briana ultimately saved the day. Unfortunately, our experience with Brittany Rankins customer service was unprofessional and dismissive. When we reported that the car smelled like marijuana, her response was, “Well, I’ve already given you two options, and you need to pay for an upgrade so that’s me helping you.” This response was not only unhelpful, but it also failed to address the concern appropriately or with any level of customer care.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Pensacola offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury vehicles to suit your needs.
Where is the Enterprise Rent-A-Car location in Pensacola?
The Enterprise Rent-A-Car is located at 6320 Pensacola Blvd, Pensacola, FL 32505.
What are the operating hours for Enterprise Rent-A-Car in Pensacola?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your rental car online at the Enterprise website or through their reservation URL.
Does Enterprise Rent-A-Car Pensacola offer any discounts?
Yes, they offer discounts for active military personnel.
What payment options does Enterprise Rent-A-Car in Pensacola accept?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Is there a nearby car sales dealership if I want to purchase a vehicle?
Yes, Enterprise Car Sales is nearby, offering used cars for purchase.
Are there other car rental agencies close to Enterprise Rent-A-Car in Pensacola?
Alamo Rent A Car is a nearby car rental agency if you want additional rental options.
Where can I grab a quick meal near Enterprise Rent-A-Car in Pensacola?
Subway is a nearby sandwich shop and fast food restaurant where customers can eat before or after their rental visit.
What languages are supported at Enterprise Rent-A-Car in Pensacola?
The primary language supported is English.
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