Need a rental car in Pensacola, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Car City location today.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported significant issues with vehicle availability and booking problems.
Vehicle Condition
Several customers noted that vehicles were not always clean or well-maintained, with some reporting safety concerns.
Efficiency
Customers appreciated the quick and smooth rental process, although some experienced long wait times during busy periods.
Location Preference
The Pensacola Blvd location received consistent positive feedback, with many stating they prefer this branch over others.
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Shannon
Nov 11, 2025
5.0
The full size car was clean and worked well for the 1,000 miles I drove it. Great customer service. They even called during my trip to make sure everything is going well.
KQ
Kevin Quinn
Nov 10, 2025
5.0
GREAT SERVICE, AND QUALITY CAR , GOOD MPG..
O2
OnTheCoast 21
Nov 3, 2025
5.0
Fantastic service! Go see Brandon Barnes at the Car City location on Hwy. 29. He is a wonderful young man. He definitely went above and beyond for me.
BM
Brian Miller
Oct 30, 2025
5.0
Customer service was above and beyond after I made a mistake in my booking date. Employees were super professional and courteous. One of the best rental experiences I have had and Im a frequent traveler.
RD
Robin Dallaire
Oct 17, 2025
5.0
The staff was incredible. I landed in the hospital while my husband was out of town, when my rental contract ran out. The folks at Enterprise picked up the car for us and credited back the one day beyond the contract. And they were so very kind and nice. Totally appreciated them. I’d use them again and recommend them to others.