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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(287 reviews)

Business Details

3201 N Q St, Pensacola, FL
32505, United States
(850) 466-4325

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Pensacola, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Pensacola North Q Street location today.

Location

Enterprise Rent-A-Car
3201 N Q St, Pensacola, FL
32505, United States

Hours

Reviews

4.2
287 reviews
5 stars
196
4 stars
29
3 stars
15
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Rental Process

The rental process was generally described as quick and efficient, with several customers noting a smooth experience.

Issues with Management

Some reviews mentioned negative experiences with specific staff members, particularly regarding customer service and handling of discounts.

Vehicle Condition

There were complaints about the cleanliness and condition of some vehicles, particularly regarding unpleasant odors.

Communication Problems

Several customers reported issues with communication, including long hold times and miscommunication about vehicle availability.
  • EC
    Ellison Clark
    Feb 20, 2026
    5.0
    Marie was a hero in my time of need!! She was incredibly accommodating and willing to help. Thank you!
  • SS
    Shelby Stidham
    Feb 6, 2026
    5.0
    Professional and friendly staff. The rental process was quick and easy after I dropped my car off at the body shop. I received the SUV I requested and was in and out in under five minutes.
  • JM
    James Mccranie
    Feb 5, 2026
    4.0
    I didn’t leave a bad rating because the issue wasn’t really Enterprise’s fault. This rental was set up through at fault insurance after an accident, and the insurance company gave Enterprise the wrong info. The first person I spoke to was pretty rude and acted like it was somehow my fault they couldn’t reach me, which wasn’t cool. But once everything got sorted out, the rest of the experience with Enterprise was solid.
  • CD
    Corbin Dailey
    Feb 3, 2026
    1.0
    Warning to smokers, your deposit is gone if you light up, I had to smoke in -10 degrees to keep my $300 deposit. Other companies are already adding smoking cars, you may want to shop around.
  • XC
    Xavier Carrera
    Jan 21, 2026
    5.0
    Sandy and Marie were awesome and extremely helpful. Great costumer service and they actually showed they care about their costumers. They helped me out when insurance was trying to screw me over.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Pensacola, FL?

Enterprise Rent-A-Car is located at 3201 N Q St, Pensacola, FL 32505.

What are the operating hours of Enterprise Rent-A-Car in West Pensacola?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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