Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Pensacola, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Pensacola North Q Street location today.
Location
Hours
Reviews
4.2
273 reviews
5 stars
187
4 stars
28
3 stars
15
2 stars
6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Vehicle Quality
Several reviews mentioned issues with vehicle cleanliness and maintenance, including unpleasant odors and mechanical problems.
Training Issues
Some customers reported that staff appeared undertrained, leading to confusion and dissatisfaction, particularly regarding military rentals and discounts.
Pickup/Drop-off Experience
Customers expressed mixed feelings about the pickup and drop-off processes, with some experiencing delays and others appreciating the quick service.
Management Concerns
Negative feedback was directed towards specific managers, indicating a need for better management practices and customer care.
- JRJoselin Ramirez6 days ago5.0Amazing and helpful staff, always make the experience easy!
- RBRachelle “Ryka” BassetNov 6, 20255.0Emily (the manager), Billy Peacock, and Andrew made sure I was completely taken care of during my rental experience. I have literally never had a better experience with Enterprise than I did at this stellar branch! Way to go, kids! -The Lady With The Cool Jacket
- LBLinda BleauNov 1, 20255.0Enterprise staff provides not only clean vehicles, but have pleasing personalities to deal with… I would recommend them again!
- JGJonathan GansOct 30, 20255.0Great experience on a local 2-day rental. Friendly staff and great customer service.
- APArleen PeekOct 26, 20255.0Best customer service! After my terrible experience at the airport, I found this Enterprise on Q Street in Pensacola. After several hours on the phone with Enterprise customer service and several phone calls and terrible experiences with their roadside assistance, Q street Enterprise was a God send. The young man who took care of us went above making sure that we were taken care of. He was courteous and concerned for our safety from a vehicle that stalled while accelerating. Although he did not have the same kind of vehicle, that I had rented, he came very close. He was genuinely concerned versus the manager at Pensacola Airport Enterprise. Thank you for helping us to enjoy the rest of our vacation stress free.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Pensacola, FL?
Enterprise Rent-A-Car is located at 3201 N Q St, Pensacola, FL 32505.
What are the operating hours of Enterprise Rent-A-Car in West Pensacola?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks, suitable for errands, repairs, or weekend getaways.
How can I reserve a rental car at Enterprise Rent-A-Car in Pensacola?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/fl/west-pensacola-north-q-st-555k.html or by calling +1 850-466-4325.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, Enterprise offers great weekend rates and discounts for active military personnel.
What languages are spoken at Enterprise Rent-A-Car in Pensacola?
English is the primary language spoken at this location.
Is Enterprise Rent-A-Car in Pensacola owned by women?
Yes, this Enterprise Rent-A-Car location is women-owned.
Are there any fast food restaurants near Enterprise Rent-A-Car?
Yes, you can find Sonic Drive In and McDonald's nearby, perfect for grabbing a quick meal before or after your rental visit.
Where can I get my car washed near Enterprise Rent-A-Car in Pensacola?
Rich's Car Wash and Rich's Car Wash - Pensacola are nearby locations where you can get your car cleaned and detailed.
Are there any beauty and spa services close to Enterprise Rent-A-Car?
Yes, Nails by Sparkle Nicole, Mark2Smoove Da Barber, Kut UP LLC, and Permanent Perfection PMU are nearby beauty and spa options for relaxation or grooming.