AutoZone Auto Parts

Reviews

• KK

  Kayla

  2 days ago
  1.0
  Was there in January (this year 2026) and needed to know why my check engine light & other light was on (I had my autistic toddler with me) and my brakes will almost not stop at all anymore ! The young boy at the counter refused to hook the reader up to my car and he was just rude in general . I used to love this location because of the knowledgeable kind employees but will not go back.
• LM

  Liz Mckercher

  Feb 4, 2026
  1.0
  Normally my experience here is good but today on 2/4/26 at 9:30am I went in to buy new wiper blades and get assistance replacing them. I was met by an older guy who said he wouldn't replace them while it was raining out. I asked him why not? he responded by saying because he would get wet. just to be clear it was lightly raining out. I was shocked by his response and so I left without new wiper blades. in my opinion he should not be working there if he can't handle a little rain. I should have asked the woman who was working there, she probably would have helped. so disappointing 😞
• NB

  None Ya Business

  Jan 18, 2026
  5.0
  Very professional, extremely knowledgeable crew. Definitely won't steer you in the wrong direction. Had an issue with my car with no codes and they referred me to a shop. Definitely my go to spot
• FV

  Faith Vaivai

  Jan 12, 2026
  5.0
  They were very helpful with finding the correct bulb for me and also told me I would need some lube to make the bulb air tight. Very pleasant experience.
• TH

  Tina Horne

  Dec 28, 2025
  1.0
  Chilvary IS dead at Auto Zone on Navy Blvd!!! I am a 55 year old woman, who uses my car to help care for my own elderly mother, and then work as a caregiver to help elderly clients throughout our town. I have 1 car, and it is very important to me that it runs well, and doesn't leave me, or my sweet clients stuck on the side of the road somewhere. I went in today, because my check engine light came on, and my car had been acting very funny. I asked one of the four men who were working if they could do a diagnostic check on it. There was only one other customer there. Well, the young guy behind the counter took the equipment to the front door of the store, and was laughing because he pushed it off on some old guy smoking a cigarette outside. Then the cigarette guy begrudgingly took the equipment, checked my car, wouldn't say a word to me, even though I was asking him questions about how my car was acting, and then the young guy hands me a stack of papers saying the issues going on with the car. The first thing was saying that I needed an oil change, even though I just got it changed a week ago. When I asked about that, they both shrugged their shoulders and then the young guy finally tells me that it has to be reset after an oil change. I asked if they knew how to do it, and they both shrugged their shoulders again. I asked about some of the other things the print out said that could be wrong...serious things, and you guessed it, they just shrugged their shoulders. Finally, when I left the store because it was obvious they were totally uninterested in helping me, I see it in black and white on the pages they handed me...the instructions on how to reset my car after an oil change. Well, at this point, I just shrugged my shoulders, too. I mean what else can you do about people who just don't give a hoot. All I can say is if you need help and see the Auto Zone on Navy, just keep driving!

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