Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Navy in Pensacola, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pensacola, FL or call us at (850) 456-6268.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
485 reviews
5 stars
296
4 stars
98
3 stars
35
2 stars
16
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers noted that staff were knowledgeable and provided valuable assistance, but there were also reports of inexperienced employees causing issues.
Store Experience
Customers appreciated the availability of parts and the overall store experience, though some reported long wait times and poor organization during busy hours.
Military Service
Concerns were raised about the treatment of military customers, particularly regarding refund policies that were not honored.
- FVFaith Vaivai1 day ago5.0They were very helpful with finding the correct bulb for me and also told me I would need some lube to make the bulb air tight. Very pleasant experience.
- JPjason pickleJan 4, 20264.0Its a autozone, its a little larger than the others in town.
- THTina HorneDec 28, 20251.0Chilvary IS dead at Auto Zone on Navy Blvd!!! I am a 55 year old woman, who uses my car to help care for my own elderly mother, and then work as a caregiver to help elderly clients throughout our town. I have 1 car, and it is very important to me that it runs well, and doesn't leave me, or my sweet clients stuck on the side of the road somewhere. I went in today, because my check engine light came on, and my car had been acting very funny. I asked one of the four men who were working if they could do a diagnostic check on it. There was only one other customer there. Well, the young guy behind the counter took the equipment to the front door of the store, and was laughing because he pushed it off on some old guy smoking a cigarette outside. Then the cigarette guy begrudgingly took the equipment, checked my car, wouldn't say a word to me, even though I was asking him questions about how my car was acting, and then the young guy hands me a stack of papers saying the issues going on with the car. The first thing was saying that I needed an oil change, even though I just got it changed a week ago. When I asked about that, they both shrugged their shoulders and then the young guy finally tells me that it has to be reset after an oil change. I asked if they knew how to do it, and they both shrugged their shoulders again. I asked about some of the other things the print out said that could be wrong...serious things, and you guessed it, they just shrugged their shoulders. Finally, when I left the store because it was obvious they were totally uninterested in helping me, I see it in black and white on the pages they handed me...the instructions on how to reset my car after an oil change. Well, at this point, I just shrugged my shoulders, too. I mean what else can you do about people who just don't give a hoot. All I can say is if you need help and see the Auto Zone on Navy, just keep driving!
- WNWes NallNov 12, 20255.0This place has everything you need, and the staff is always incredibly helpful.
- SGShaniya GeorgeOct 3, 20251.0Most nasty note human being I have ever lay eyes on poor Customer Service. I’m starting to think that they’re prejudice. They treat the black community so disrespectful every time they step foot in this auto this is ridiculous. It’s something needs to be done about this. Even the manager asked the same way you should not treat your customers as rude and disrespectful as they do.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Pensacola, FL?
AutoZone Auto Parts in Pensacola is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Pensacola?
AutoZone Auto Parts is located at 386 N Navy, Pensacola, FL 32507, USA.
What types of products does AutoZone Auto Parts offer?
They offer auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Edelbrock, Bosch, and Penzoil.
Does AutoZone in Pensacola provide pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts in Pensacola?
You can call them at (850) 456-6268 or email customer.service@autozone.com for assistance.
What is the official website for this AutoZone location?
Their official website is https://www.autozone.com/locations/fl/pensacola/386-n-navy.html.
Are there convenient places to eat near AutoZone Auto Parts in Pensacola?
Yes, nearby you can find Little Caesars Pizza, a popular pizza restaurant, and Chick-fil-A for fast food chicken options, perfect for grabbing a meal before or after your visit.
What nearby services can help with vehicle maintenance or related needs?
Caliber Car Wash is close by for auto detailing, and the Pensacola South Recruiting Station is nearby if you need government transportation services assistance.
Are there any banking or financial services near AutoZone in Pensacola?
Yes, Navy Federal Credit Union and Regions Bank are nearby to assist with financial and credit needs.
What other amenities are close to AutoZone that customers might find useful?
Customers can visit the Gospel Lighthouse Bible Book Center for religious books, Dollar Tree and Big Lots for discount shopping, and the Museum of Shadows for a local history experience.