AutoZone Auto Parts

4.2
481 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Navy in Pensacola, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pensacola, FL or call us at (850) 456-6268.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
386 N Navy, Pensacola, FL
32507, United States

Hours

Reviews

4.2
481 reviews
5 stars
295
4 stars
96
3 stars
35
2 stars
16
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of individuals who went above and beyond.

Inconsistency

Some reviews highlighted poor customer service experiences, including rude behavior and lack of assistance, particularly in high-pressure situations.

Product Availability

Customers reported issues with inventory accuracy, noting that items listed as in stock were often unavailable.

Positive Experiences

Several customers shared positive experiences, particularly with staff who provided exceptional service and support during their visits.

Military Service Issues

There were complaints regarding the store's handling of military discounts and refund policies, indicating a lack of adherence to corporate standards.
  • WN
    Wes Nall
    Nov 12, 2025
    5.0
    This place has everything you need, and the staff is always incredibly helpful.
  • AH
    AAA Handwash
    Oct 10, 2025
    5.0
    Good job
  • SG
    Shaniya George
    Oct 3, 2025
    1.0
    Most nasty note human being I have ever lay eyes on poor Customer Service. I’m starting to think that they’re prejudice. They treat the black community so disrespectful every time they step foot in this auto this is ridiculous. It’s something needs to be done about this. Even the manager asked the same way you should not treat your customers as rude and disrespectful as they do.
  • PW
    Paul Woodall
    Aug 13, 2025
    5.0
    Elliot was extremely helpful!
  • AR
    April R
    Jul 30, 2025
    5.0
    Alan the Parts Manager saved my day! I told him I needed my battery and alternator checked. He got right to work. Within 30 minutes I was in and out with a new battery back on the road. Great value, great warranty, and excellent service! Bonus: they have a military/ first responder discount.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Pensacola, FL?

AutoZone Auto Parts in Pensacola is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Pensacola?

AutoZone Auto Parts is located at 386 N Navy, Pensacola, FL 32507, USA.