AutoZone Auto Parts

4.3
424 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Pace Blvd in Pensacola, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pensacola, FL or call us at (850) 434-7455.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2800 N Pace Blvd, Pensacola, FL
32505, United States

Hours

Reviews

4.3
424 reviews
5 stars
276
4 stars
80
3 stars
33
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising helpful staff while others report rude or unprofessional behavior from certain employees.

Employee Performance

Several employees, including John, Wanda, and Cindy, received high praise for their helpfulness and efficiency.

Store Conditions

The store is generally well-stocked and clean, contributing to a positive shopping experience for many customers.

Response to Issues

While some customers experienced poor service, management has made efforts to address complaints and improve customer satisfaction.

Product Availability

Customers appreciate the variety of parts available and the knowledgeable staff who assist in finding the right items.
  • MM
    Mizandie
    Nov 3, 2025
    5.0
    The service was quick,knowledgeable and polite.The mechanic was very skilled.
  • ST
    Slopoke Tv
    Oct 27, 2025
    5.0
    John went out of his way to help me. Went outside checked what I needed and put them in. It made my day a lot easier,Thank you John!!!
  • NU
    Name Unecessary
    Sep 25, 2025
    1.0
    I recommend going somewhere else for your automotive needs these people don't care one bit about their customers. I called and the girl left me on hold for 20 minutes and didn't come back to me at all so I hung up and called back and neither one of them were busy. And the girl was heard the background being flippant about it with an overt lack of care in her tone. She left me on hold for 20 minutes not caring one bit that that there was someone on the phone. I don't recommend this business at all.
  • TJ
    Tek Juan
    Sep 21, 2025
    1.0
    Management Poor customer service - Shop at your own risk… and believe it or not this guy told his boss He didn’t know why I didn’t return my item to store I brought it from! Amazing. Good thing there’s other options in the area. !
  • RN
    Randy Nace
    Aug 26, 2025
    5.0
    I went to this location, and John M greeted me nicely as I came in the door, figured out exactly what I needed quickly and efficiently, and got me in and out of the door in a pleasant and professional manner, a class A employee

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Pensacola?

AutoZone Auto Parts in Pensacola is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services at the Pensacola location.