AutoZone Auto Parts

4.3
507 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ninth Ave. in Pensacola, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pensacola, FL or call us at (850) 478-2050.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6700 Ninth Ave, Pensacola, FL
32504, United States

Hours

Reviews

4.3
507 reviews
5 stars
339
4 stars
85
3 stars
30
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude or unhelpful.

Product Knowledge

Several customers noted that staff members were knowledgeable and able to assist with finding the right parts.

Battery Testing Issues

Multiple complaints about inaccurate battery testing leading to unnecessary purchases, with some customers feeling misled.

Store Experience

Store cleanliness and organization received positive remarks, but some customers reported long wait times and poor service during busy hours.

Return Policy

Customers expressed frustration with the return policy, particularly regarding the inability to process returns without receipts.
  • RD
    R Dejesus
    5 days ago
    5.0
    Jeanette was great help
  • TC
    Timothy Colvin
    Oct 9, 2025
    5.0
    Checked my dead battery out here, even though the employee wanted to sell me one; I have a warranty at the dealer! However these guys are always spot on at helping me out...👏👍
  • SA
    Suzi Anthony
    Sep 6, 2025
    1.0
    Went this morning in an attempt to find/buy oil for my Toyota...when I mentioned what I was looking for to the worker, I was told "no that car is too new, you'll have to go to the dealership for an oil change". He didn't even check the computer to check to see stock. 😡 Can I just say this is NOT true! I just purchased oil for 30$ at another local auto parts place. Sorry I found Auto Zone to be rude and unhelpful.
  • DB
    DesTyne Brown
    Aug 23, 2025
    5.0
    Justin was an amazing staff member, made me laugh in the process, and made it quick and easy to get the parts that I need.
  • AM
    Amanda Murray
    Aug 20, 2025
    5.0
    TJ Nolan, Bradford K, Justin W and Jeanette R were super friendly. They seem like they're a good team. TJ helped me get the parts I need and was able to diagnose the problem with my car. 10/10 do recommend.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:00 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts open on Sundays? If so, what are the hours?

Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 8:00 PM.