Advance Auto Parts

4.2
275 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4551 Mobile Hwy in Pensacola offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4551 Mobile Hwy, Pensacola, FL
32506, United States

Hours

Reviews

4.2
274 reviews
5 stars
169
4 stars
46
3 stars
30
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees going above and beyond.

Product Availability

Many customers noted that the store often has the parts they need in stock, although some expressed frustration over the lack of certain common items.

Service Speed

Customers frequently commented on the fast service, particularly for battery installations and other quick repairs.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service in some instances.

Pricing

Feedback on pricing was mixed, with some customers finding prices reasonable while others felt they were too high.
  • TC
    Taylor Chambers
    Nov 1, 2025
    1.0
    Bought tool didn’t work for car so I didn’t use it old lady with gray hair and mustache was on duty when I bought and returned she made the other employee bring her the tool to she could SNIFF it to see if I used it or not…
  • CS
    Christopher Stroh
    Oct 18, 2025
    2.0
    I ordered oil change kits with filters online. The only thing that was in the package was all filters. No oil explain to me that the oil was not included. How can you do an oil change without oil when I went to get a refund they sent it to an inactive card, I returned the product on 29 September and on the 30th I activated my permanent card. He tried to process the refund to my temporary card which no longer with active. It’s been approximately three weeks and no refund to spoke to the store and store for me That’s the problem between myself and the bank. They refunded it back to my temporary card and they can’t help me so I had to go talk to the bank and cancel the transaction.
  • DA
    Deidre Anderson
    Oct 10, 2025
    5.0
    Patrick was such an awesome person he changed my battery for me and everything :)
  • JC
    juan jose Chi
    Sep 7, 2025
    5.0
    Buen servicio
  • RG
    R Graham
    Aug 25, 2025
    4.0
    Free battery check.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*