Advance Auto Parts

4.3
385 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 155 W Hood Dr in Pensacola offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
155 W Hood Dr, Pensacola, FL
32534, United States

Hours

Reviews

4.3
385 reviews
5 stars
225
4 stars
97
3 stars
30
2 stars
10
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many noting exceptional service and willingness to assist.

Product Availability

Many reviews highlighted that the store often has the parts customers need in stock, contributing to a positive shopping experience.

Mixed Experiences

While most feedback was positive, some customers reported negative interactions with specific employees, indicating inconsistency in service quality.

Efficiency

Customers appreciated the quick service and efficient handling of transactions, although some noted issues with wait times and staffing.
  • DW
    Daniel W.
    Dec 11, 2025
    5.0
    Been shopping here since around 2010, every time is always been great. Weather on the app for delivery or store pickup, and walk-in shopping. All the staff is always friendly and very helpful!
  • DC
    Daniel Cudworth
    Dec 2, 2025
    5.0
    Awesome experience didn't have the part I needed but they found me the part number and where the part was located amazing service went well out of their way
  • BB
    Bret Bowden
    Nov 29, 2025
    5.0
    Great prices and service! Team members are always willing to help. Shawn, SM is always very professional and goes out his way to help me with my needs. Highly recommend!
  • DT
    Don and Laura Trainor
    Nov 14, 2025
    2.0
    Paid for a battery on the website to pick up in store. The website clearly says free installation. Get there and they tell me free installation is only for things paid for in the store because things paid for on the website don't count as their sales. Could have done the dumb return and repay game but why bother. Installed it myself. Just lazy.
  • VA
    Valerie Aune
    Oct 12, 2025
    5.0
    Roadside service declared my battery "dead and gone" , got my car started, told me to drive directly to shop and get a new battery. DON'T TURN YOUR CAR OFF. Walmart was close so I got in line for service... Sorry 3-4 hour wait. I couldn't do that so I left. First place I came to was this Advanced Auto Parts. LUCKY FOR ME. INSTANT, FRIENDLY, EFFICIENT SERVICE. Reasonable price for new Die Hard Battery and free installation. THANK YOU!!!!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*