Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 155 W Hood Dr in Pensacola offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
381 reviews
5 stars
221
4 stars
97
3 stars
30
2 stars
10
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their willingness to assist and provide expert advice.
Efficiency
Several reviews highlighted quick service and efficient handling of customer needs, particularly with battery replacements and part availability.
Inconsistency
Some customers reported negative experiences with specific employees, citing rudeness and lack of assistance, which contrasts with the generally positive feedback.
Product Availability
Customers frequently mentioned that the store had the parts they needed in stock, often at reasonable prices.
Store Management
There were complaints regarding management practices, particularly concerning customer interactions and employee behavior.
- DTDon and Laura TrainorNov 14, 20252.0Paid for a battery on the website to pick up in store. The website clearly says free installation. Get there and they tell me free installation is only for things paid for in the store because things paid for on the website don't count as their sales. Could have done the dumb return and repay game but why bother. Installed it myself. Just lazy.
- VAValerie AuneOct 12, 20255.0Roadside service declared my battery "dead and gone" , got my car started, told me to drive directly to shop and get a new battery. DON'T TURN YOUR CAR OFF. Walmart was close so I got in line for service... Sorry 3-4 hour wait. I couldn't do that so I left. First place I came to was this Advanced Auto Parts. LUCKY FOR ME. INSTANT, FRIENDLY, EFFICIENT SERVICE. Reasonable price for new Die Hard Battery and free installation. THANK YOU!!!!!
- PRPAUL RITZAug 11, 20255.0Well run store with all the right parts. I did an internet order for pickup here. They had my wheel bearing and hub assembly ready when I got there. Very professional staff.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts at 155 W Hood Dr in Pensacola offer?
We offer automotive aftermarket products including batteries, oil filters, brakes, windshield wipers, motor oil, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts provide battery installation services?
Yes, we offer free battery installation with purchase and also provide free battery testing and recycling services.
Can Advance Auto Parts install windshield wipers purchased from the store?
Yes, we provide free windshield wiper installation with purchase. Some exclusions may apply.
What are the store hours for Advance Auto Parts at 155 W Hood Dr?
We are open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 7:00 PM.
Does Advance Auto Parts recycle used motor oil?
Yes, we offer used motor oil recycling services at no extra charge. Exclusions may apply.
Is there a military discount available at Advance Auto Parts?
Yes, we proudly offer a 10% military discount for active duty and veteran service members.
What payment options are accepted at Advance Auto Parts?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa credit cards.
Are there nearby places to visit around Advance Auto Parts at 155 W Hood Dr?
Yes, nearby places include Lee Nail and Hair for beauty services, UPS Access Point for shipping needs, and L & T Seafood Market if you're interested in fresh seafood.
How can nearby transit or service locations assist customers visiting Advance Auto Parts?
Customers can use the UPS Access Point nearby for convenient shipping and delivery services, and the PNC bank for financial transactions while visiting our store.
Are there dining options close to Advance Auto Parts where customers can eat before or after their visit?
Yes, near our store you can find Subway, Uncle Jiang (Chinese restaurant), and La Cabaña Mexican Kitchen for a variety of meal options.