Location.com logo
Brand Certified

Advance Auto Parts

4.1
(197 reviews)

Business Details

6307 N 9th Ave, Pensacola, FL
32504, United States
(850) 484-4737
https://stores.advanceautoparts.com/fl/pensacola/6307-n-9th-ave

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 6307 N 9th Ave in Pensacola offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6307 N 9th Ave, Pensacola, FL
32504, United States

Hours

Reviews

4.1
197 reviews
5 stars
118
4 stars
33
3 stars
15
2 stars
8
1 star
23
  • JP
    Jonathan Provost
    Dec 28, 2025
    5.0
    Awesome staff, Great people, kelly was the best i would 100 percent reccomend visiting this place for parts.
  • MM
    Mimi M
    Nov 14, 2025
    5.0
    Great. Good service. Has what I need.
  • DT
    Dewayne Thompson
    Nov 1, 2025
    1.0
    I am writing to file a formal complaint regarding the unacceptable service I received at one of your store locations today. Prior to visiting the store, I called and spoke with a representative who confirmed that my battery was still under warranty and that it could be replaced. However, when I arrived, I was met with unprofessional behavior and resistance from the staff. An older employee initially tried to assist me but stated that he does not install batteries. He asked a coworker to help, who responded, “absolutely not.” I was then told I could either install the battery myself or take it to Pep Boys, despite the large “Free Battery Installation” sign posted outside the store. When I mentioned this, I was directed to speak with the manager. The manager’s attitude was dismissive from the start. Without even checking my information, he claimed the battery was probably not under warranty. After testing the battery and looking up my account, he said the representative I spoke with over the phone gave me incorrect information. He also told me there was no way to verify my purchase because I didn’t have the receipt from three years ago and claimed there was no serial number on the battery to trace it. Throughout the conversation, he repeated that I was “not getting a free battery,” even though I never asked for one — only for the warranty to be honored. The manager showed no interest in resolving the issue or taking responsibility for the misinformation provided by your representative. His attitude and lack of customer service were disappointing and unprofessional. I left the store feeling disrespected and frustrated. I am requesting that Advance Auto Parts review this situation and take appropriate action to address both the mishandling of my warranty inquiry and the poor conduct of the store staff. I would appreciate a follow-up and a resolution to this issue.
  • RH
    Ryan Howell
    Oct 29, 2025
    5.0
    Nicest staff, can’t recommend them higher!
  • DM
    Danilo Mercado
    Sep 29, 2025
    5.0
    Great place n competitive prices & friendly and helpful employees at the 9th Ave store in Pensacola, FL!!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: