Advance Auto Parts

4.4
318 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 41 Gulf Beach Hwy in Pensacola offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
41 Gulf Beach Hwy, Pensacola, FL
32507, United States

Hours

Reviews

4.4
317 reviews
5 stars
211
4 stars
57
3 stars
23
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Elliot and Lisa going above and beyond.

Product Knowledge

Several reviews highlighted the staff's expertise in diagnosing issues and providing the correct parts, although there were some complaints about incorrect parts being sold.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service and rude behavior from some employees, leading to frustration.

Efficiency

Customers appreciated the quick service and ability to get in and out efficiently, although some reported delays and lack of attention from staff.
  • LM
    Leah Matthews
    3 days ago
    5.0
    My experience at this store has been fantastic! Elliot and his staff there are so nice and helpful. They honored my warranty on a battery and then didn’t just fixed my problem but went above and beyond to make it better and get me into an even better situation! All at very little cost to me. And the customer service and tone is so respectful and kind. In a world where we all need a little more kindness and just a few extra minutes of someone listening to our problems it almost made me cry how much they wanted to make sure I was ok! You guys rock! Thank you so much Leah Matthews
  • DP
    Drew Peters
    Dec 13, 2025
    5.0
    Stopped in for a battery replacement. Was helped by Elliot. Great service, very knowledgeable, friendly. Would recommend.
  • GB
    Grant Ball
    Dec 9, 2025
    5.0
    Place is amazing guys that work there help me out and efficiently
  • DP
    David Pasqualone
    Nov 15, 2025
    5.0
    Stopped in unexpectedly. Staff were fantastic. Elliot specifically. He read the vehicles codes, tested the battery, and pointed me in the right direction. Excellent experience. Will shop here again!
  • CP
    Christian Pollard
    Nov 13, 2025
    1.0
    Horrible customer service. Employees are rude and very disrespectful towards customers.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*