Alamo Rent A Car

Reviews

• KP

  Kevin Poquette

  Apr 3, 2026
  5.0
  Excellent, fast customer service in Pensacola. Clean and nice vehicle. Easy check in and out.
• GH

  Greg Hackett

  Mar 30, 2026
  1.0
  We were told at check in to simply add a day online if needed at the current rate we reserved for our 6 day rental. When trying to add that day, the previous total of $600 for our minivan for the 6 days, increased by >$500 for a single added day. We called 4 times to request a more reasonable rate for the added day and were told each time it had to be escalated to “billing” and we would get a call ASAP. Since no call ever came, we had to drive to the airport and drop off the car to avoid the rediculous increase in price (sadly wasting several hours of the last day of vacation and requiring setting additional arrangements to get back to the airport with all 7 of us the next day). The next disappointment occurred after confirming verbally at drop off that I filled the car with gas just minutes prior to drop off, the ultimate receipt included >$6/gallon charge to fill the tank - random charge of >$40. Ultimately, as predicted, we received NO call back now >48 hrs later. I suspect trying to get a call back for the fraudulent gas charge will be equally unsuccessful. Sadly, ALAMO NEVER AGAIN for this family!
• LH

  Lori Heckendorf

  Mar 23, 2026
  5.0
  The rental process was very easy in Pensacola. Easy in, easy out. The staff was very friendly and helpful. Will definitely rent from Alamo again!
• KG

  Kevin Groff

  Mar 11, 2026
  5.0
  My experience with Alamo was excellent from start to finish. The process was smooth and stress-free, and the customer service really stood out. The staff were friendly, professional, and made pickup and return quick and easy. The car was clean, well-maintained, and very comfortable to drive. It was clear Alamo takes pride in their vehicles. Overall, the great service, quality car, and helpful staff made this one of the best rental experiences I’ve had. I would absolutely rent from Alamo again and highly recommend them to others.
• MM

  Melissa Mejia

  Mar 9, 2026
  5.0
  We rented a SUV from Alamo at the Pensacola Airport from 3/6/26-3/9/26. It was a wonderful experience from pick up to drop off! Natalie(303) checked us out on Friday afternoon. It was very busy and she was very friendly, helpful, and took her time to make sure we had a great experience. She made the whole check out experience wonderful after a VERY long day of traveling and dealing with delayed flights!! Our SUV was clean and comfortable and suited our needs well for the weekend. Our drop off experience at the airport was quick and easy. We were out of the car and in the terminal quickly. It was a wonderful experience from beginning to end! Thank you!😊

Frequently Asked Questions About Alamo Rent A Car