Jiffy Lube

4.4
1128 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PEMBROKE PINES. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
17311 Pines Blvd, Pembroke Pines, FL
33029, United States

Hours

Reviews

4.4
1,128 reviews
5 stars
852
4 stars
103
3 stars
28
2 stars
23
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Service Speed

Numerous reviews noted the quick service, with many customers reporting oil changes completed in under 30 minutes.

Pricing Issues

Several customers expressed dissatisfaction with misleading pricing and unexpected charges, feeling that the final bills were significantly higher than quoted.

Quality of Work

There were multiple complaints regarding poor quality of service, including issues like overfilled oil, loose oil caps, and damage to vehicles after service.

Management Concerns

Some reviews mentioned negative experiences with management, citing rudeness and lack of accountability for service issues.
  • CC
    CMG2914
    Nov 15, 2025
    2.0
    The employees displayed a noticeable lack of experience and an unprofessional, nonchalant approach to their work. For instance, I overheard staff members discussing that my coolant level was low; however, no one informed me directly or advised that it needed to be filled. After completing my payment, I asked the service member who worked on my vehicle whether the coolant was indeed low. He confirmed that it was and then asked if anyone had mentioned it to me. When I responded that no one had, he appeared confused. I assured him that I would handle the issue myself. I subsequently went to the neighboring shop and purchased coolant.
  • JJ
    Juan & Jennifer
    Nov 13, 2025
    5.0
    Top notch service and care! Fantastic experience, better than Autonation Dodge by a wide margin.
  • JJ
    James
    Nov 9, 2025
    5.0
    The AC on my 2003 Ford F150 Lightning started blowing warm in south Florida - not good! Service Advisor Yvette is an awesome service advisor. She is down to earth, super respectful and patient with customers, very respectful, and has a great personality. Also very knowledgeable and confident regarding service recommendations and explaining service issues. Ask for her! Mechanic Wes Dearmon is phenomenal. My man from Texas! He asked about my concerns, assessed, and repaired my AC. AC work can be very difficult to diagnose and Wes nailed it - replaced the compressor based on multiple checks. He was respectful, has great communication skills, is a hardworking man, and gained my trust within three minutes. When you know someone is legit, you just know! I want to bring my cars to Wes instead of the dealership! Wes is one in a million in the Miami area!!! Thank you Jiffy Lube team! My AC repair wxperience was unreal! I will be going to Jiffy Lube for first right of refusal on all mechanical needs, as long as Wes and Yvette are there to deal with me! Absolutely awesome!!! I would not have written all of this if otherwise and I would not have trusted my Lightning with anyone! Keepin’ it real, no kickbacks!
  • IL
    Ivonne Lopez
    Nov 7, 2025
    5.0
    Inspector J . Davis was great ! Didn’t have to wait long . He was very professional and courteous. I definitely will go back for the recommended services.
  • MF
    Miguel Felipe
    Nov 5, 2025
    5.0
    Service was rendered at your Pembroke Pines location at Pines Blvd and 172 Avenue. The store’s team, spearheaded by Stephanie R and Erica N, was absolutely wonderful in providing professional and attentive care. Stephanie was diligent in identifying, recommending and delivering additional services required by my vehicle. Love this place.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service