Many customers praised the friendly and helpful staff, particularly highlighting individuals like Rafael, Alier, and Vivian for their exceptional service.
Service Quality
While some customers reported positive experiences with tire balancing and repairs, others expressed frustration over long wait times and perceived dishonesty regarding service recommendations.
Pricing Issues
Several reviews mentioned concerns about high prices for services and parts, with some customers feeling misled about costs and unnecessary repairs.
Management Concerns
Multiple reviews pointed out issues with management, citing rudeness and unprofessional behavior from managers, which negatively impacted customer experiences.
Inconsistent Experiences
Feedback varied widely, with some customers having excellent experiences while others reported significant dissatisfaction, indicating inconsistency in service quality.
TW
T Williams
Nov 14, 2025
5.0
Dropped my vehicle off to a super professional young man up front. Told me my vehicle would be ready in about an hour or so and he was spot on. Got my tire patched and returned with no issues
LG
Luis Guyon
Oct 11, 2025
5.0
Great service. Hard to find a shop with good balancing. I am extremely picky and annoying about balancing and these guys are great.
Hablan español
WA
William Alberto
Oct 2, 2025
5.0
Thanks to this place my vehicle is on top shape and running. Very happy with this location. Special thanks to the service manager and I recommended it.
CC
Culzul28
Sep 14, 2025
5.0
Goodyear’s on point. They were here to help me out when I needed it the most.
SP
Shawn Persaud
Aug 21, 2025
5.0
I had a fantastic experience at Goodyear in Pembroke Pines today! From the moment I walked in, the team was welcoming and professional. A special shoutout goes to Rafael, the new service manager, who went above and beyond to make sure everything was taken care of. He took the time to explain my options, answered all my questions with patience, and made the entire process smooth and stress-free. It’s rare to find such genuine customer service these days, and Rafael and the team truly made the difference. I highly recommend this location for anyone needing tires or auto service—you’ll be in great hands!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanical services.
Where is Goodyear Auto Service located?
It is located at 300 NW 172nd Ave, Pembroke Pines, FL, 33029-3197, USA.
What are the operating hours for Goodyear Auto Service?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM, with some holiday exceptions.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
What nearby places can I visit after servicing my car at Goodyear Auto Service?
You can visit nearby places such as Dough Boys Pizzeria for a meal, Beautiful U Spa for relaxation, or Yong In Tiger Taekwondo for fitness.
Are there convenient facilities near Goodyear Auto Service for additional errands?
Yes, nearby facilities include CVS Pharmacy for prescriptions, Extra Space Storage for storage needs, and Wells Fargo Bank for financial services.
How can I get to Goodyear Auto Service via nearby transit or landmarks?
While specific transit stations are not listed, notable nearby landmarks include Smile Solutions Dental Group and Pembroke Pines Concrete Plant, which can help customers locate the service center.