Enterprise Rent-A-Car

3.7
854 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Pembroke Pines, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pembroke Pines Flamingo - Pembroke Road location today.

Location

Enterprise Rent-A-Car
12592 Pines Blvd, Pembroke Pines, FL
33027, United States

Hours

Reviews

3.7
854 reviews
5 stars
465
4 stars
106
3 stars
44
2 stars
25
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were numerous complaints about poor service, long wait times, and unprofessional behavior from certain employees.

Vehicle Condition

Several reviews highlighted issues with the cleanliness and condition of the rental vehicles, with reports of dirty cars and unpleasant odors.

Reservation Issues

Multiple customers experienced problems with reservations, including cars not being available despite prior bookings, leading to significant frustration.

Staff Performance

Some employees received high praise for their exceptional service, while others were criticized for being rude or dismissive, indicating inconsistency in staff performance.
  • BY
    Bryan Yuen
    2 days ago
    1.0
    My dad rented a hyundai kona from them for 6 weeks while he was buying a new car from total loss. He renewed his car week by week by going in store and the person in front showed him his weekly price was around 250 something. Now we get the final receipt and they have a 1300 monthly price which is way higher than anything on the website right now and higher than the weekly rate he was quoted. I call them and the guy said "the weekly rate was acutally discounted and if you want we can charge you the correct price which was suppose to be $300 something a week". Who says that to a customer. I advise everyone to use the website to reserve or if you go in store ask for a receipt every week if you have an ongoing rental or cancel before 4 weeks because your weekly rate will turn into a more expensive monthly rate which doesn't make sense.
  • TT
    tcha065
    Jan 3, 2026
    5.0
    Easy to work with and they picked me up and took me to get the car.
  • MM
    Mercedes Menendez
    Dec 21, 2025
    5.0
    Really good costumer service!!! They will be always my first choice.
  • JY
    Jae Yang
    Dec 20, 2025
    1.0
    Worst place ever ! Made a reservation and they called me a day before to confirm. Waited for 1 hour and Marken michael confirms they dont have the car but He wont call around to solve the problem because he is “ Too busy “
  • NN
    Nope Nope
    Dec 17, 2025
    1.0
    I went to pick up my rental (a large SUV) and it was really dirty. It looked like it hadn’t been washed and there was thick break dust covering the rims. When I looked inside, there were little pieces of food in the cup holders, crumbs on/in the window switches, gum in the carpet, and it smelled disgusting. Out of curiosity, I looked at the mileage and it was over 50k. It lived a really hard rental life, apparently. I would not take it as a rental and cancelled my reservation. Extremely surprised and disappointed with the condition of the car. Response: I am not interested in going online to speak to a bot.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Pembroke Pines?

Enterprise Rent-A-Car in Pembroke Pines offers a wide range of vehicles including standard cars, vans, and luxury cars for flexible rental options.

Where is Enterprise Rent-A-Car located in Pembroke Pines?

Enterprise Rent-A-Car is located at 12592 Pines Blvd #102, Pembroke Pines, FL 33027.