Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1649 N Hiatus Rd in Pembroke Pines offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
257 reviews
5 stars
159
4 stars
51
3 stars
17
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were criticized for rudeness and lack of engagement.
Staff Knowledge
Several customers highlighted the expertise of staff members, particularly Travis and Mike, who were noted for their ability to assist with complex issues and provide valuable advice.
Service Consistency
Customers reported inconsistent service experiences, with some visits resulting in excellent support while others were marred by poor attitudes and unhelpful interactions.
Product Availability
The store generally had the parts customers needed, but there were instances where specific items were out of stock, leading to frustration.
Installation Services
While some customers appreciated the free installation services, others expressed disappointment when assistance was not provided or when policies seemed to change unexpectedly.
- LFLIS FRANCES1 day ago1.0It's truly frustrating what's happening to me. Yesterday, November 22nd, I bought a replacement part for my vehicle, specifically an alternator. They told me that if I returned the old part, they would give me $40 back. I went to the store with the old part inside the box of the new one. I asked the store employee for the box and explained that I needed it for the warranty. He told me it wasn't necessary to take a picture of the box and that the receipt was sufficient. The new part didn't work; it's not working. I went back to the store today, November 23rd, and the same employee who told me the box wasn't needed is now asking for it to exchange it. I explained that they had the box with the old part, that he himself had told me it wasn't necessary, but he flatly refused to exchange it without the box. I urgently need a solution to this situation. Thank you.
- PMPaul Motes4 days ago5.0Excellent knowledge customer service
- HLHector LopezNov 4, 20255.0⸻ ⭐️⭐️⭐️⭐️⭐️ Five-Star Service from Travis and the Team at Advance Auto Parts! I don’t usually write reviews, but this experience deserves it. From the moment I walked into Advance Auto Parts, Travis—the manager—treated me like family. I came in trying to get the right batteries for my golf cart, and even though I accidentally bought the wrong ones, Travis and his team had my back every step of the way. They didn’t just process a transaction—they took care of me. Travis was patient, professional, and went above and beyond to make sure everything was handled smoothly, right down to issuing a refund for the incorrect batteries without any hassle or judgment. You could tell he genuinely cares about people and takes pride in running his store the right way. In a world where good customer service is rare, Travis stands out as a true king of customer care. If every store had a manager like him, the world would be a better place. Huge thanks to Travis and the Advance Auto Parts team—you’ve earned a loyal customer for life! 👑🔋🙌
- DCDavid CorberaOct 6, 20255.0Travis was amazing, patient, knowledgeable, kind and patient. He helped me look into my car battery and ended up having to replace it as it was no good. Travis made the overall experience easy and smooth. He provided me with different options and installed my new battery. Give this man a raise and a promotion.
- CMCharles MichelAug 25, 20251.0Customer service is little to none. Store refused to scan check engine light in vehicle stating it was against store policy. Rude counter help as well.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What are the operating hours of Advance Auto Parts at 1649 N Hiatus Rd, Pembroke Pines?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free installation services?
Yes, Advance Auto Parts offers free installation for batteries and windshield wipers with purchase. Exclusions may apply.
Can Advance Auto Parts test and install car batteries?
Yes, they provide free battery testing and installation on most products with purchase. They also recycle batteries for free regardless of purchase.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for customers at no charge. Exclusions may apply.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Do you offer any discounts at Advance Auto Parts?
Yes, a 10% military discount is available for active duty and veteran service members.
Is curbside pickup available at this Advance Auto Parts location?
Yes, curbside pickup service is available.
What nearby places can customers visit when shopping at Advance Auto Parts?
Customers can visit nearby places such as Miami Auto Sales 305 for car shopping or Pizza Hut and Amici’s Ristorante for dining before or after their visit.
Are there convenient services near Advance Auto Parts for shipping or banking?
Yes, UPS Access Point location is nearby for courier and shipping services, and there is a Presto! ATM for banking needs.
What beauty and wellness places are near Advance Auto Parts where customers can relax?
Customers can visit Natural Beauty & Rejuvenation spa, Great Clips hair salon, and Nails & Spa Studio near Advance Auto Parts for beauty and wellness services.