Advance Auto Parts

4.2
324 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 303 N University Dr in Pembroke Pines offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
303 N University Dr, Pembroke Pines, FL
33024, United States

Hours

Reviews

4.2
324 reviews
5 stars
193
4 stars
66
3 stars
27
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff like Mike, Luis, and Samuel, others reported rude and dismissive behavior from certain employees.

Product Availability

Several customers expressed frustration over the unavailability of specific parts and issues with incorrect orders, leading to dissatisfaction.

Staff Knowledge

Many reviews highlighted the expertise and helpfulness of staff members, particularly in assisting with car parts and installations.

Store Experience

Customers appreciated the quick service and friendly atmosphere, although some noted inconsistencies in service quality depending on the staff member.

Management Issues

There were complaints about management and certain employees being unhelpful or rude, which negatively impacted the overall customer experience.
  • MG
    Maria Luisa Grajales
    1 day ago
    5.0
    Very helpful at the counter! The technician took the time to check the engine in my car and gave me the results! No pushing for me to buy anything, just good customer service, I’ll recommend it !!
  • RM
    Rafael Mendoza
    Nov 16, 2025
    5.0
    Luis went above and beyond to help us out with our battery problems. He answered all of our questions clearly and understanding. 10/10 service
  • AI
    Angel Italiano
    Nov 9, 2025
    5.0
    Thanks ☺️ thank you staffs for your helps / assistance, we appreciate yall services. & smiles 😃 gracias.
  • GH
    Gerard H
    Oct 20, 2025
    5.0
    Want to say thank you to Mike & Luis ! Awesome customer service , attitudes and helped me with no problem ! I recommend these guys to anyone for help they are awesome ! Thanks for your hard work my brothers 🫡
  • AN
    Antonio Neyra
    Sep 13, 2025
    5.0
    Awesome experience Luis took care of what I needed and took the extra mile to make sure everything else was good. Couldn’t recommend the store more.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*