Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and lack of professionalism.
Service Quality
Customers appreciated the quick and efficient service, but there were multiple complaints about improper oil changes and lack of thorough checks.
Pricing Issues
Many customers felt the prices were high and some reported being charged for services they did not request or receive.
Consistency
There are significant inconsistencies in service quality, with some customers having great experiences while others reported serious issues.
CP
celina porter
Dec 15, 2025
5.0
Came in from out of town, Faith was super nice and assured me with my oil change! She was so helpful and answered all my questions.. cheaper than other locations
CR
Chad Richey
Dec 1, 2025
1.0
BEWARE!!! Do not go here. I get 1 oil change from this place and now my truck leaks oil everywhere.
LD
Lindsay Dinant
Nov 29, 2025
5.0
This was the fastest and most friendly oil change i have experienced anywhere! They were efficient and way more budget friendly than a dealership! I highly recommend grease monkey!
ML
michael light
Nov 27, 2025
5.0
Always a smooth experience. I won’t take my truck anywhere else for oil. First tyme I brought it in they even informed me the skid plate was missing several bolts so that I could take care of it before it was a problem. Only place i send my friends and family for oil. Best all around service in my experience.
BR
Bruce & Rachel
Nov 24, 2025
5.0
I have been going here for years. Randy, the store manager, always makes sure I am taken care of properly and in a timely fashion. They've recently undergone a change in ownership and although I didn't think I could be any happier with them, I am! I highly recommend going to Grease Monkey every time you need your oil changed.