Safelite AutoGlass

Reviews

• TH

  Teri Hord

  4 days ago
  1.0
  I am extremely disappointed with my recent experience with Safelite. Charles came out January 23 to do a simple windshield replacement on a Nissan Armada. He cracked my trim while installing my new windshield. I get it, things happen. I was rescheduled for Monday to complete the trim replacement. Juan came out and told me that after he pulled off the entire trim, he would need to take the windshield completely back out and was not allowed to do so without a backup. So, I was rescheduled for a third appointment. Charles came out again a few days later, but he still did not finish the job. I now have 15 hours off work to wait on Safelite, and I still do not have a complete windshield install. So, I scheduled a FOURTH appointment for February 4, almost 2 weeks after my initial appointment. I also noticed when driving in the sun, my new windshield is scratched in several places. As of this afternoon, the temporary trim has now become unsecured and is beating against the top of my car. I cannot drive it because I’m worried it will come off and hit someone else. This is absolutely unacceptable at this point. I will NEVER use Safelite or recommend them again. 1-star!
• JI

  Jaymel Isreal

  Jan 17, 2026
  5.0
  Jacob was my technician on my ATS-V. He did an amazing job and very fast. Everything works as it should such as the cameras and auto sensing wipers. Will return if anything happens to my windows again as long as he’s there.
• KK

  Kevin Kraas

  Dec 6, 2025
  1.0
  First appointment no one called. I called a few minutes before the installation window closed. Was told glass had been damaged and I was emailed about it. False! Reschedule again the time didn't end up working. Not sure who has 6 hrs to wait? Seems like it could be scheduled for specific time but they only care about running people like cattle to get every penny with no concern for the customer. Go in at 7am on Saturday go into office. Parking lot was crowded in front no room to maneuver. I have a dually. I told the lady I would drive it in to avoid a problem. She said no its a deal breaker I agreed and left. You people dont care about customer care and im supposed to trust you to thread a needle with 100k vehicle??????? Ahhh NO! There is a better company with better reviews. Safelight is a corporate machine that only cares about cash and numbers. Look at the smug replies after people complain. !
• TH

  thomas hautau

  Nov 15, 2025
  1.0
  No way to contact local Shop
• JT

  joseph tamasi

  Nov 2, 2025
  5.0
  I used Safelite to repair a small chip in my windshield last week. The entire process was easy and I'm very satisfied with the work. The appointment took me about 15mins to book and use my insurance. I arrived at my appointment time and I had enough time to make a free cup of coffee and take a few sips before the work was done. The Technician pulled my car around front and showed me the work and explained the process. I 100% recommend this location and Safelite to do a windshield repair or replacement.

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