Business Details
About
Car Rental Agency
Skip the counter when you rent a car with National in Panama City. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Panama City today!
Location
Hours
Reviews
4.1
156 reviews
5 stars
111
4 stars
9
3 stars
5
2 stars
10
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and availability, with some customers receiving cars that were not adequately cleaned or in poor condition.
Wait Times
Customers frequently reported long wait times at the counter, particularly for Emerald Club members, which detracted from their overall experience.
Reservation Issues
There were multiple complaints about reservations not being honored or vehicles not being available as promised, leading to frustration among customers.
Overall Experience
While many customers had positive experiences, there were significant concerns regarding consistency in service quality and vehicle readiness.
- RWRobert WisniewskiOct 29, 20255.0Im renting from national 7 days a week for last few years. Great company and customer friendly staff. Keep up the great work!
- JWJake WIlsonOct 15, 20255.0I am not sure if these reviews are seen by managers in these actual locations or not but just in case I would like to give a shout out to Kim at the ECP location! I am a local who rents from this location for work and often the lines are rediculous for our small airport and never the less Kim always has a smile on her face and always manages to put me in the right rental even though I am not able to go out and choose my own vehicle like at larger airports. This is is extremely important to me because based on the type of job I am doing my requirments change which is why I love being executive. Finally Kim also serves another invaluable part of my trip, by ensuring I leave with a smile and that my work trip is starting out on the right foot, because to often the wrong car or an unfriendly employee just crushes the rest of my day and makes for a very long travel day!
- CGC GOct 6, 20253.0Too expensive!
- LCLarry CourtneySep 18, 20255.0The counter agent, Sabina was amazing! Very friendly and helpful to me. I had a free upgrade that I wasn't aware of and she hooked me up. When returning my rental at 5:30am, I was greeted by a smiling employee that was very helpful! Overall a great experience!
- DWDavid WayAug 21, 20255.0We rented a vehicle for August 16th and have it until August 23rd. We had a abysmal flight with American Airlines from Ohio, to Charlotte, and then Panama City Beach. Over 12 hours delayed in total. We were exhausted when we arrived at the airport and then Found the Enterprise window closed telling us to go to the National Car Rental Desk next to them. We were exhausted and thinking darn crappy day. Then Kat at the National desk helped us with our rental. She was fast, extremely friendly, and professional. She helped us get us out of a crappy mood and was thankful for her service. We like for such a hard working individual such as Kat have a moment of recognition for how hard she worked. All 3 people that were ahead of us were mean and short and she kept going with a smile and great service. National Car rental has an exceptional employee in Kat.
Frequently Asked Questions About National Car Rental
What are the operating hours of National Car Rental in Panama City?
National Car Rental in Panama City is open daily from 7:00 AM to 11:59 PM.
How can I skip the counter when renting a car at National Car Rental Panama City?
You can skip the counter by choosing any car in the aisle and managing your rental through the National app with Emerald Club.
What types of car rentals does National Car Rental in Panama City offer?
They offer economy car rentals, luxury car rentals, and general rental cars, including airport pick-up services.
What payment options are accepted at National Car Rental in Panama City?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is National Car Rental Panama City open on weekends?
Yes, National Car Rental is open every day of the week including weekends from 7:00 AM to 11:59 PM.
Where is National Car Rental located in Panama City?
It is located at 6300 West Bay Parkway, Panama City, FL 32409, USA.
Are there other car rental agencies near National Car Rental Panama City?
Yes, nearby car rental agencies include Thrifty Car Rental, Avis, Enterprise Rent-A-Car, Dollar Rent a Car, Alamo Rent A Car, Hertz, and Budget Rent A Car.
How might I use nearby transportation options when visiting National Car Rental Panama City?
You can use local airport shuttles and taxi services like Panama City Taxi and Panama City Shuttle for convenient transportation to and from the location.
What nearby airport facilities can help me find National Car Rental in Panama City?
Nearby airport terminals such as the Military Welcome Center Airport and the Delta Terminal at Northwest Florida Beaches International Airport help visitors locate National Car Rental easily.
Are there dining options close to National Car Rental Panama City for before or after my rental?
Yes, nearby dining options include Beach Time Grill, Grayton Beer Landing Strip, Dive Inn Bar & Grill, and Surf's Up Bar.