National Car Rental

4.2
158 reviews

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Panama City. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Panama City today!

Location

National Car Rental
6300 West Bay Pkwy, Panama City, FL
32409, United States

Hours

Reviews

4.2
158 reviews
5 stars
113
4 stars
9
3 stars
5
2 stars
10
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees who provided exceptional service.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including unclean cars and mechanical problems.

Wait Times

Customers frequently reported long wait times for vehicle pickup, especially for Emerald Club members, which led to frustration.

Reservation Issues

There were multiple complaints about not receiving the reserved vehicle or being charged for upgrades without prior notice.

Overall Experience

While some customers had positive experiences, others expressed disappointment with service consistency and vehicle availability.
  • CM
    Cybertron Mystery
    3 days ago
    5.0
    I had a great experience with National Car Rental. The pickup process was quick and efficient, and the staff were professional, friendly, and helpful throughout. The vehicle was clean, well-maintained, and ready on time, which made the whole trip much easier. Drop-off was just as smooth, with no unnecessary delays. Overall, National made renting a car simple and stress-free. I would definitely use them again and recommend them to others.
  • HA
    Hector Aquino
    Dec 9, 2025
    5.0
    Never had any issues with the cars and the service.
  • RW
    Robert Wisniewski
    Oct 29, 2025
    5.0
    Im renting from national 7 days a week for last few years. Great company and customer friendly staff. Keep up the great work!
  • JW
    Jake WIlson
    Oct 15, 2025
    5.0
    I am not sure if these reviews are seen by managers in these actual locations or not but just in case I would like to give a shout out to Kim at the ECP location! I am a local who rents from this location for work and often the lines are rediculous for our small airport and never the less Kim always has a smile on her face and always manages to put me in the right rental even though I am not able to go out and choose my own vehicle like at larger airports. This is is extremely important to me because based on the type of job I am doing my requirments change which is why I love being executive. Finally Kim also serves another invaluable part of my trip, by ensuring I leave with a smile and that my work trip is starting out on the right foot, because to often the wrong car or an unfriendly employee just crushes the rest of my day and makes for a very long travel day!
  • CG
    C G
    Oct 6, 2025
    3.0
    Too expensive!

Frequently Asked Questions About National Car Rental

What are the operating hours of National Car Rental in Panama City?

National Car Rental in Panama City is open daily from 7:00 AM to 11:59 PM.

How can I skip the counter when renting a car at National Car Rental Panama City?

You can skip the counter by choosing any car in the aisle and managing your rental through the National app with Emerald Club.