Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing exceptional service.
Service Efficiency
While many reviews highlighted quick and efficient service, several customers expressed frustration with long wait times and delays during their visits.
Transparency and Honesty
Customers appreciated the transparency in pricing and thorough explanations of services, although some reported feeling overcharged or misled about necessary repairs.
Facility Cleanliness
The facility was frequently noted as clean and well-maintained, contributing positively to the overall customer experience.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service and unprofessional behavior from some staff members.
LA
Lavender Andy
2 days ago
4.0
Took my car in with hardly any notice and were able to fix same afternoon. The guys were great, friendly, and helpful. Recommended only needed services, so I felt reassured in the midst of my car crisis. I'd recommend. Thanks Zach and Corey.
AT
Amber Thomas
Nov 10, 2025
1.0
Toyota Tacoma taken in because a/c and heat stopped working. Goodyear charged approx $1,300 and said it was repaired. Two weeks later a/c and heat stopped working. Took vehicle back in to Goodyear and they did not want to look at same vehicle without additional charges. Rip OFF!
H2
Hunter 2023
Oct 18, 2025
5.0
Good customer service as always.
SS
sheila seats
Oct 9, 2025
5.0
Very fast and efficient. No appointment necessary. They get you in and out. Facility is very clean and spacious.
VR
Victoria Robinson
Oct 4, 2025
5.0
Brought a used car in for a pre purchase inspection. They were very thorough and informative. We got a detailed explanation of what was found to be wrong with the car and how much it would potentially be to fix everything. They even offered both the seller and myself a copy of the report.
Was very happy with the service I received while trying to navigate the stress of purchasing a used car and will be returning for any maintenance needs in the future.
Frequently Asked Questions About Goodyear Auto Service
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 1001 West 15th Street, Panama City, FL 32401-2043, USA.
What are the regular operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays.
Is Goodyear Auto Service open on public holidays?
They are closed on some holidays like New Year's Day and Thanksgiving, but open with reduced hours (8:00 AM to 5:00 PM) on others like Memorial Day and Christmas Eve.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Goodyear Auto Service offer in-store pickup services?
Yes, they provide in-store pickup services.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has wheelchair accessible entrances, parking, and restrooms.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment online via their reservation webpage.
What nearby places can I visit before or after my service at Goodyear Auto Service?
Nearby you can visit Mi Casita Jalisco, a Mexican restaurant, or Raffield`s Seafood for dining options.
Are there any nearby automotive service shops close to Goodyear Auto Service?
Yes, Safelite AutoGlass and Bill's Transmission are nearby automotive service shops you might consider visiting for auto glass or transmission services.
What nearby facilities can help with moving or storage needs near Goodyear Auto Service?
U-Haul Moving & Storage of Panama City and U-Box of Panama City provide truck rentals and storage services near Goodyear Auto Service.