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About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Panama City, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 23rd Street location today.
Location
Hours
Reviews
4.2
825 reviews
5 stars
563
4 stars
78
3 stars
50
2 stars
36
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Chloe, Kelly, and Marcus.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, with customers expressing frustration over reserved cars not being ready or available upon arrival.
Cleanliness and Maintenance
There were mixed reviews regarding the cleanliness and maintenance of vehicles, with some customers reporting issues with dirty cars and maintenance problems.
Communication Issues
Customers reported poor communication regarding reservations and issues, including lack of follow-up from management and difficulty reaching the location by phone.
- PSPauline SwartzJan 6, 20265.0Jessica S. was so professional with handling a situation that should never have happened and she had no part in causing. Her genuine care for the situation was beyond what most would have done. From the moment I rented the car she wanted to make sure I was satisfied. She shared some tips about where I was traveling to that were helpful. Justin was great with getting me the rate that was better for me as well. Because of these two I will definitely be using this location for my continuous rentals.
- JRJasmine RockmoreJan 2, 20265.0As far as enterprise, good customer service. Renting the car was excellent, the car that was given to us (Toyota Camry) was amazing, good on gas (has eco mode plus others), very reliable car for far travels. Great experience!
- LCLisa CowellJan 1, 20265.0Great service and car was great. No issues the car was available as scheduled!
- BSBen SuttonDec 22, 20251.0We have an ongoing issue where we have been overcharged for a rental we picked up from this location back in October. I spoke with Justin and he promised to get me in touch with a manager who could help me, but he has repeatedly failed to follow through on his promise and is no longer returning my calls. Based on previous responses to reviews here, I expect that all I'm going to get is a generic link to an Enterprise contact page. That is absolutely unacceptable. I need a manager to call me back to resolve this situation.
- MWMary WooleyDec 20, 20255.0Rented a 12 passenger van to take the whole family to look at Christmas Lights. Excellent Customer Service. Quick and easy process. Affordable price! Highly recommended.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at the 23rd Street location in Panama City, FL?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars, suitable for errands, repairs, or weekend getaways.
What are the rental hours for Enterprise Rent-A-Car on weekdays?
The rental office is open Monday through Friday from 8:00 AM to 5:30 PM.
Is Enterprise Rent-A-Car open on Sundays at the 23rd Street location?
No, the location is closed on Sundays.
Does Enterprise Rent-A-Car accept credit card payments and what types?
Yes, they accept American Express, Discover, Mastercard, and Visa, as well as cash and check payments.
Can I make a reservation online for a rental car at the Panama City 23rd Street location?
Yes, you can reserve your rental car online via the official Enterprise reservation website.
Are there any special rental deals available at Enterprise Rent-A-Car?
Yes, there are great weekend rates available which you can book now through their special deals page.
Does the Enterprise Rent-A-Car at 2024 W 23rd St offer airport pick-up service?
Yes, airport pick-up service is among the services offered at this location.
What nearby places could I visit before or after renting a car at Enterprise Rent-A-Car on 23rd Street?
Nearby places include Baytown Dental Center for dental care, Kiku sushi restaurant for dining, and Covenant Presbyterian Church for community activities.
How can nearby businesses like Steve's Bike Shop complement my visit to Enterprise Rent-A-Car?
If you are interested in biking, Steve's Bike Shop offers bike rentals and sporting goods, which could be a great alternative or complement to your car rental experience.
Are there any insurance agencies near Enterprise Rent-A-Car for additional coverage options?
Yes, Connie Shadrick Insurance Services and Harry Grizzle Insurance are close by and can help with insurance needs like auto, home, and rental coverage.