Brand Certified
Enterprise Rent-A-Car
4.2(833 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
2024 W 23rd St, Panama City, FL
32405, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(850) 747-1110
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/fl/panama-city-23rd-st-5555.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Panama City, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 23rd Street location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
833 reviews
5 stars
572
4 stars
78
3 stars
50
2 stars
36
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to help, with specific mentions of employees like Taylor, Jessica, and Edgar.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Reservation Issues
A recurring theme was the unavailability of reserved vehicles, leading to customer frustration and dissatisfaction.
Efficiency
While many customers appreciated the quick service, some reported delays and issues with the rental process, particularly during busy times.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant problems.
- BDBeth Deputy6 days ago5.0Taylor was extremely informative, professional and genuinely helpful throughout the entire process. He took the time to clearly explain my options, answered all my questions with patience, and made the process easy and stress free! Excellent Customer Service All Around!
- SSSCFeb 21, 20265.0Customer service was excellent.
- OEOadezzsa Espilon ECMFeb 10, 20265.0Justin is an amazing branch manager. these guys are awesome.
- TJTorrie JacksonFeb 10, 20265.0I booked a rental last minute and came in the next day to pick up the vehicle and was greeted by Taylor who showed exceptional customer service. He was friendly, answered all of my questions, showed me around the vehicle, and made sure I understood everything. When I returned the vehicle Monday he was there and made it a super easy process to turn the vehicle back over. I will definitely return !
- MPMr PJan 30, 20265.0After approx a month I returned my 87 year old Mom's rental to the 23rd street location. Upon driving up right before closing I was immediately met by advisor Taylor Luma with a huge smile, professionalism and nothing but positivity from start to finish. He showed outstanding interpersonal skills and caring that is seldom seen these days. He started out with concern about the entire rental process from the entire service to the cars operations. As he did so he processed the return efficiently and reminded me to check to see if I had anything left in the vehicle. I found out I left the trunk full of valuables I'd forgotten. As I was getting them out he searched the inside of the car and then returned my wallet I left in the car. Upon summing up the bill he found a rental conflict that I explained, he investigated (car insurance coverage versus billing) and went inside to remedy it. Although we could of been held liable he spent his time to rectify the matter in a positive way based on the full circumstances. After processing the billing he asked if I needed help with my property I removed from the trunk and then returned my key tracker I left on the key ring. He closed it out thanking us for using their service and location. This kind of employee, concern, service and professionalism is what is needed in this world today and left me literally speechless. I will definitely be back here based on this.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at the 23rd Street location in Panama City, FL?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars, suitable for errands, repairs, or weekend getaways.
What are the rental hours for Enterprise Rent-A-Car on weekdays?
The rental office is open Monday through Friday from 8:00 AM to 5:30 PM.
Is Enterprise Rent-A-Car open on Sundays at the 23rd Street location?
No, the location is closed on Sundays.
Does Enterprise Rent-A-Car accept credit card payments and what types?
Yes, they accept American Express, Discover, Mastercard, and Visa, as well as cash and check payments.
Can I make a reservation online for a rental car at the Panama City 23rd Street location?
Yes, you can reserve your rental car online via the official Enterprise reservation website.
Are there any special rental deals available at Enterprise Rent-A-Car?
Yes, there are great weekend rates available which you can book now through their special deals page.
Does the Enterprise Rent-A-Car at 2024 W 23rd St offer airport pick-up service?
Yes, airport pick-up service is among the services offered at this location.
What nearby places could I visit before or after renting a car at Enterprise Rent-A-Car on 23rd Street?
Nearby places include Baytown Dental Center for dental care, Kiku sushi restaurant for dining, and Covenant Presbyterian Church for community activities.
How can nearby businesses like Steve's Bike Shop complement my visit to Enterprise Rent-A-Car?
If you are interested in biking, Steve's Bike Shop offers bike rentals and sporting goods, which could be a great alternative or complement to your car rental experience.
Are there any insurance agencies near Enterprise Rent-A-Car for additional coverage options?
Yes, Connie Shadrick Insurance Services and Harry Grizzle Insurance are close by and can help with insurance needs like auto, home, and rental coverage.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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