Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Panama City, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 23rd Street location today.
Location
Hours
Reviews
4.2
816 reviews
5 stars
555
4 stars
78
3 stars
49
2 stars
36
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the staff for being friendly, helpful, and professional, although there were notable complaints about rudeness and unprofessional behavior from some employees.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems, which affected customer satisfaction.
Rental Process
The rental process was generally described as easy and efficient, but some customers experienced issues with vehicle availability and communication regarding reservations.
Staff Recognition
Specific employees received high praise for their exceptional service, indicating that certain staff members significantly enhance the customer experience.
Communication Issues
Customers reported difficulties in reaching the location by phone and receiving timely updates about their rentals, leading to frustration.
- JHJames Hines3 days ago5.0Best rental experience I’ve ever had Jocelyn and Jessica were awesome!! Very helpful and professional service I really appreciate the help and advice they gave. 👍🏼👍🏼
- WPWanda Prescott6 days ago5.0The Enterprise team in Panama City Florida 23rd Street.. I have only praise for the entire team that helped me get on the road!! All through the process all the techs that helped me was very professional, and curtious. I will be using this Enterprise lot again...I have rented vehicles from this office many times all through the years and have nothing but good things to say about my experience with Enterprise.
- DWDawn Whaley6 days ago4.0Customer care was good just need more workers at front desk!
- HGHeather GarretteNov 11, 20255.0I believe her name was Chloe. She worked at the one on 23rd Street tall blonde hair. I can't express how grateful I am to her and for all her help! The only thing I can consider a negative would be that I wasn't able to use my member ID to get the points because I took a deal off Priceline. Car was really nice too!!
- ARamber rootOct 29, 20255.0This location worked really hard to get me the rental i was supposed to get. Very friendly and professional. Thank you so much!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at the 23rd Street location in Panama City, FL?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars, suitable for errands, repairs, or weekend getaways.
What are the rental hours for Enterprise Rent-A-Car on weekdays?
The rental office is open Monday through Friday from 8:00 AM to 5:30 PM.
Is Enterprise Rent-A-Car open on Sundays at the 23rd Street location?
No, the location is closed on Sundays.
Does Enterprise Rent-A-Car accept credit card payments and what types?
Yes, they accept American Express, Discover, Mastercard, and Visa, as well as cash and check payments.
Can I make a reservation online for a rental car at the Panama City 23rd Street location?
Yes, you can reserve your rental car online via the official Enterprise reservation website.
Are there any special rental deals available at Enterprise Rent-A-Car?
Yes, there are great weekend rates available which you can book now through their special deals page.
Does the Enterprise Rent-A-Car at 2024 W 23rd St offer airport pick-up service?
Yes, airport pick-up service is among the services offered at this location.
What nearby places could I visit before or after renting a car at Enterprise Rent-A-Car on 23rd Street?
Nearby places include Baytown Dental Center for dental care, Kiku sushi restaurant for dining, and Covenant Presbyterian Church for community activities.
How can nearby businesses like Steve's Bike Shop complement my visit to Enterprise Rent-A-Car?
If you are interested in biking, Steve's Bike Shop offers bike rentals and sporting goods, which could be a great alternative or complement to your car rental experience.
Are there any insurance agencies near Enterprise Rent-A-Car for additional coverage options?
Yes, Connie Shadrick Insurance Services and Harry Grizzle Insurance are close by and can help with insurance needs like auto, home, and rental coverage.