AutoZone Auto Parts

4.2
440 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W 15th Street in Panama City, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Panama City, FL or call us at (850) 784-3993.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1301 W 15th St, Panama City, FL
32401, United States

Hours

Reviews

4.2
440 reviews
5 stars
266
4 stars
81
3 stars
43
2 stars
16
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Justin, Noah, and Laurel for their exceptional service.

Product Availability

Several reviews mentioned issues with parts being out of stock or not available, leading to customer dissatisfaction.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude service and lack of knowledge from some employees.

Store Environment

Customers appreciated the cleanliness and organization of the store, contributing to a welcoming shopping experience.

Response to Issues

Some customers reported that their complaints were addressed effectively, turning negative experiences into positive ones.
  • AA
    Andrew Alvarado
    Dec 27, 2025
    1.0
    Make sure to check your parts and oil before leaving . These people don't seem to know what they are doing there. They need babysitters ig
  • CA
    Christina Andrade
    Nov 24, 2025
    1.0
    Rude customer service. My sister went in and was greeted with the worst service. Saying the mechanic should have called the store instead of sending a child there. News flash John the mechanic did call you, you said you had the part, then told my sister you didn’t have the part and couldn’t help her. And I don’t know where 19 is considered a child.
  • FL
    Fadi Louise
    Nov 18, 2025
    1.0
    The service wasn’t very good, and they also don’t offer price matching
  • AG
    abel gonzalez
    Nov 16, 2025
    5.0
    Muy fácil y rápido conseguir la pieza necesaria
  • KH
    Kym Hatcher
    Oct 19, 2025
    5.0
    I was helped out in a pretty dire situation by Justin, just before closing. From the moment I walked in he was awesome! Then the store manager joined in. This was the best customer service I’ve received in a very long time from any place I’ve been to. You’d never know the store was about to close. They were fantastic. Went above and beyond to help me and Justin figured out the problem right away. They did great teamwork! I’d recommend store #147 to everyone! I was under a bit of stress and they also made me laugh and think less about my issue! 10 stars!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Panama City?

AutoZone Auto Parts in Panama City is open Monday to Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.